Warehouse Operations Specialist — Leadership & Training

SwiftX; San Diego (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

30%-70% Medical insurance, 100% Dental

Vision Insurance

Job summary

SwiftX in San Diego, CA is seeking a Warehouse Specialist to support daily warehouse operations, dispatch parcels, and supervise DSPs during rotational training.

You will design QA protocols, monitor performance, and coordinate with internal teams and partners to drive improvement. A Mandarin bilingual candidate with a bachelor's degree and 0–1 year in last-mile or 3PL warehousing is preferred.

This role offers on-site work with benefits including PTO, holidays, and 401K matching.

Qualifications

• Bachelor's degree or equivalent; bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Rotational on-the-job training with different supervisors.

Skills

Leadership

Analytical

Decision-making

Mandarin bilingual

Education

Bachelor's degree or equivalent

Job description

SwiftX in San Diego, CA is seeking a Warehouse Specialist to support daily warehouse operations, dispatch parcels, and supervise DSPs during rotational training.

You will design QA protocols, monitor performance, and coordinate with internal teams and partners to drive improvement. A Mandarin bilingual candidate with a bachelor's degree and 0–1 year in last-mile or 3PL warehousing is preferred.

This role offers on-site work with benefits including PTO, holidays, and 401K matching.