Warehouse Customer Service Pro – Shipments & Scheduling

A. Duie Pyle, Inc.; Pennsylvania; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Mon-Fri

PTO

Insurance

401k match

Disability

Wellness program

Job summary

A. Duie Pyle, Inc. in Greencastle, PA is hiring a Warehouse Customer Service Representative to be a key contact for customers and internal teams. You will manage inquiries, schedule shipments, resolve issues, and ensure timely communication for exceptional service.

The role runs Monday–Friday, 8:30 AM–5:00 PM, with weekly pay, PTO, and comprehensive benefits. A minimum of 1 year in customer service and MS Office skills are preferred.

Qualifications

• Experience in customer service preferred.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Strong attention to detail and ability to multitask.

Responsibilities

• Schedule pickups and trace shipments.
• Provide shipment ETAs, quotes, and charges.
• Coordinate with internal departments and external partners.
• Communicate with customers and drivers to resolve issues.
• Document interactions and ensure accurate billing.

Skills

Customer service

Typing

Attention to detail

Time management

Teamwork

Education

High school diploma

Tools

MS Office

Job description

A. Duie Pyle, Inc. in Greencastle, PA is hiring a Warehouse Customer Service Representative to be a key contact for customers and internal teams. You will manage inquiries, schedule shipments, resolve issues, and ensure timely communication for exceptional service.

The role runs Monday–Friday, 8:30 AM–5:00 PM, with weekly pay, PTO, and comprehensive benefits. A minimum of 1 year in customer service and MS Office skills are preferred.