Logistics Customer Service Rep — Weekly Pay & Benefits

A. Duie Pyle, Inc.; Chester (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Insurance (Medical, Dental, Vision, &

Life Insurance

401(k) with Company Match

Paid vacation and holidays

Short/Long Term Disability

Wellness programs

Job summary

A. Duie Pyle, Inc. in New Jersey seeks a Customer Service Representative to be the main contact for internal and external customers.

You will manage inquiries, schedule shipments, handle requests, resolve issues and ensure clear, timely communication to deliver exceptional service. This role supports fast-paced operations, requires attention to detail, basic MS Office skills, and the ability to work with a team or independently.

Qualifications

• 1 year of prior customer service experience preferred
• Experience in a fast-paced work environment; strong attention to detail
• Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills

Responsibilities

• Scheduling pick-ups and shipments; tracing shipments and providing ETAs
• Coordinating with internal departments and partners to schedule shipments
• Handling customer issues; documenting interactions for follow-up
• Ensuring accurate billing and delivering custom reports

Skills

Customer service

MS Office

Tools

MS Office

Job description

A. Duie Pyle, Inc. in New Jersey seeks a Customer Service Representative to be the main contact for internal and external customers.

You will manage inquiries, schedule shipments, handle requests, resolve issues and ensure clear, timely communication to deliver exceptional service. This role supports fast-paced operations, requires attention to detail, basic MS Office skills, and the ability to work with a team or independently.