Warehouse Associate (Logistics, Shipping & Device Prep)

West Networks LLC; Gainesville (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

West Networks LLC in Gainesville, FL, is seeking a Warehouse/Logistics Associate to keep the Gainesville warehouse running with precision. You will receive stock, prep devices, and ship 5 to 200 packages daily to support field teams and customers.

Responsibilities include pick/pack/shipping with a 3:00 PM cutoff, device prep, receiving, inventory control, RMA coordination, freight planning, and meticulous documentation. Safety and 5S are required.

Qualifications

• 2+ years warehouse and logistics experience in a fast-moving, multi-carrier environment.
• Experience with ERP systems (NetSuite, Business Central, Odoo) or similar.
• Experience with shipping systems (UPS WorldShip, FedEx Ship Manager, USPS) and barcode scanners.
• Strong organization and accuracy; proven pick/accuracy and on-time ship KPIs.
• Ability to lift up to 50 lbs; forklift experience a plus.
• Microsoft 365 basics for labels and team communications.
• Background check required by company policy.

Responsibilities

• Pick/Pack/Ship at scale with a 3:00 PM daily cutoff.
• Device preparation and QA checks for deployments.
• Receiving and put-away with ERP reconciliation.
• Inventory control, cycle counts, and audit readiness.
• RMA logistics including serial capture and tracking.
• Freight coordination for LTL/FTL.
• Documentation and communication of orders and tracking.
• Maintain safety and 5S standards.

Skills

Warehouse experience

Attention to detail

Physical stamina

Tools

ERP systems

Shipping software

Barcode scanners

MS 365 basics

Job description

Gainesville, United States

West Networks is a leader in Peplink sales, deployment, and service. We pre-configure, test, and package network devices at scale and run a streamlined RMA and distribution operation to support nationwide deployments.

The impact you'll make

You'll keep our Gainesville warehouse running with clockwork precision - receiving stock, prepping devices, and shipping anywhere from 5 to 200 packages on a given day - so field teams and customers get exactly what they need, on time.

What you'll do

• Pick/Pack/Ship at scale: Execute same-day shipments against a strict 3:00 PM daily cutoff.
• Device preparation: Stage and prep Peplink devices (labeling, asset tagging, basic firmware/QA checks) for direct-to-site deployments and installer kits.
• Receiving & put-away: Verify counts, condition, and documentation on all inbound shipments; reconcile variances in ERP.
• Inventory control: Maintain bin locations, conduct cycle counts, and reduce variances; keep shelves/racks audit-ready.
• RMA logistics: Coordinate RMAs (serial capture, tracking, ticket updates) and bulk manufacturer returns per our process.
• Freight coordination: Prepare LTL/FTL pickups for bulk moves and large site kits.
• Documentation & communication: Ensure order references and tracking are attached to each order and distributed to the internal team per policy.
• Safety & 5S: Keep aisles clear, packaging stations organized, and follow ESD/safety best practices.

What you bring

• Warehouse & logistics experience (2+ years) in a fast-moving, multi-carrier environment.
• ERP proficiency (any modern system; e.g., NetSuite, Business Central, Odoo, or similar) and comfort with order, item, and inventory transactions.
• Shipping systems experience (UPS WorldShip, FedEx Ship Manager, USPS) and barcode scanners.
• Organization & accuracy: Proven record meeting pick accuracy and on-time ship KPIs.
• Physical requirements: Regularly lift/move up to 50 lbs; operate pallet jacks; forklift a plus (certification preferred).
• Microsoft 365 basics (Excel/Teams/Outlook) for labels, manifests, and team comms.
• Background check required in line with company policy.

Nice to have

• Experience prepping network hardware (routers/switches/APs) or other electronics (ESD handling).
• LTL scheduling, freight claims, and crating experience.
• Basic networking familiarity (serials/MACs, labeling conventions).

How we measure success (KPIs)

• Pick/pack accuracy and receiving accuracy.
• Inventory cycle count variance.
• RMA turnaround time and documentation completeness.