Warehouse and Counter Sales Associate

Staff Perm; Urbandale (IA); On-site; USD 28,000 - 33,000; Full time

Job summary

Staff Perm is seeking a Warehouse and Counter Sales Associate to join a leading HVAC manufacturing organization, supporting both warehouse functions and customer-facing sales activities. This role requires versatility to perform warehouse duties such as receiving, shipping, and inventory management, alongside providing counter sales support and customer service.

The position requires forklift operation, counter sales or customer service experience, and the ability to lift up to 50 lbs; SAP EWM

Qualifications

• High School diploma or GED required.
• Forklift operation skills required.
• Experience in counter sales or customer service.
• Computer skills to look up parts and process orders.
• Strong oral and written communication abilities.
• Proficiency with Microsoft applications.
• Ability to lift up to 50 lbs.
• Background check and drug test required.

Responsibilities

• Carry out manual warehouse and clerical tasks related to shipment and receipt of materials, supplies, equipment, and finished products.
• Receive goods, verify shipment accuracy, and inspect product condition.
• Prepare and pack items for shipment following specifications and transportation requirements.
• Maintain accurate records of received and shipped items using computerized systems.
• Direct materials, supplies, and equipment to inspection or stock areas.
• Support customers at the sales counter and handle phone inquiries as needed.
• Complete all necessary written and computerized documentation.

Skills

Counter sales

Customer service

Oral and written communication

Microsoft applications

Education

High School diploma or GED

Tools

SAP EWM

Job description

Seeking a Warehouse and Counter Sales Associate to join a leading HVAC manufacturing organization, supporting both warehouse functions and customer-facing sales activities.

This role requires versatility to perform warehouse duties such as receiving, shipping, and inventory management, alongside providing counter sales support and customer service. The position demands a proactive team player ready to assist in various store operations.

Job Details

• PAY RATE: 20.00 hour
• HOURS: 7:30am to 4:30pm (M-F)
• LOCATION: Urbandale, IA 50323
• Counter Sales - Warehouse - Forklift Associate
• Hiring a Warehouse Associate with Forklift and Counter Sales or Customer Service experience to support an HVAC Manufacturing Organization that is the leader in climate control products. Need a team player who is okay with helping where needed in the store, someone who can support Warehouse Operations - not just forklift; whether working in the warehouse, at the counter helping customers or could be answering phones.
• Under general supervision, performs manual warehouse and computer clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products.
• Receives goods, verifies items against the record of shipment, and inspects condition.
• Gathers, verifies, and packs items for shipment according to specifications and the transportation method used. Records received and shipped items according to established procedures.
• Routes materials, supplies and equipment to inspection or stock areas.
• Completes written and computerized documentation.
• High School diploma or GED - Required
• Drug Test
• Background Check (Felony and Misdemeanor last 7 years)
• Forklift operation - Required
• Counter Sales or Customer Service experience
• Computer skills to look up parts for customers and customer orders
• SAP EWM experience would be preferred
• Shipping and Receiving experience
• Good oral and written communications skills.
• Good computer skills required: Microsoft applications.
• General HVAC knowledge helpful
• Must be able to lift up to 50 lbs.
• Pre-Employment Screening: Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.

Responsibilities

• Carry out manual warehouse and clerical tasks related to shipment and receipt of materials, supplies, equipment, and finished products.
• Receive goods, verify shipment accuracy, and inspect product condition.
• Prepare and pack items for shipment following specifications and transportation requirements.
• Maintain accurate records of received and shipped items using computerized systems.
• Direct materials, supplies, and equipment to inspection or stock areas.
• Support customers at the sales counter and handle phone inquiries as needed.
• Complete all necessary written and computerized documentation.

Required Qualifications

• High School diploma or GED.
• Pass drug test and background check (felony and misdemeanor last 7 years).
• Required forklift operation skills.
• Experience in counter sales or customer service.
• Computer skills for parts lookup and order processing.
• Strong oral and written communication abilities.
• Proficiency with Microsoft applications.
• Ability to lift up to 50 lbs.

Preferred Qualifications

• SAP EWM experience.
• Shipping and receiving experience.
• General HVAC knowledge.

Employment is contingent upon successful background checks and drug screening as required by law.

HR reviews minor offenses to ensure compliance with hiring policies.