Counter Sales Warehouse Associate

Gemaire Distributors LLC.; Richmond (VA); Hybrid; USD 30,000 - 45,000; Full time

Job summary

RadNet, Inc. seeks a Counter Sales Warehouse Associate in Richmond, Virginia. This role includes managing the sales counter, performing warehouse duties such as picking and verifying orders, and providing excellent customer service.

The ideal candidate should have at least 1 year of experience, strong interpersonal skills, and a strong commitment to customer service. Knowledge of HVAC is preferred, along with the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in HVAC.
• Proven success in sales and providing excellent customer service.
• Ability to work independently and meet assigned goals.
• Willingness to learn and grow with the company.

Responsibilities

• Interact with internal and external sales people, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking products.
• Assist in resolving customer relations problems.
• Complete sales order process for customers.
• Loading and unloading of products daily.

Skills

Interpersonal skills

Customer service

Sales skills

Multitasking

Problem solving

Education

Bachelor’s or Associate Degree

Tools

Microsoft Office

Forklift

Job description

Here is what you will be doing as part of the team:

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state-of-the-art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Job Requirements

Duties and Responsibilities

• Interact with internal and external sales people, vendors and contractors.
• Responsible for showroom merchandising and re‑stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up‑sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received against items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast‑paced environment.
• A willingness to learn and grow with the Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or associate Degree preferred.
• 6 months Warehouse experience including forklift operation.

Education/Experience

Bachelor’s or associate Degree preferred.

Physical Demands

• Demand Frequency
• Sedentary – Lifting 0-10 pounds Frequent
• Moderate Lifting – 20 to 50 pounds Frequent
• Heavy Lifting – 50 to 100 pounds Occasional
• Pulling/Pushing, Carrying Frequent
• Reaching or working above shoulder Occasional
• Walking Constant
• Standing Constant
• Stooping Occasional
• Kneeling Occasional
• Repeated Bending Occasional
• Climbing Occasional
• Operating a motor vehicle Occasional
• Operating a commercial vehicle Never
• Operating warehouse equipment, forklift, baseloid lift etc Frequent

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.