Warehouse Admin & Billing Supervisor

Dsv Air & Sea SAU; Michigan; On-site; USD 67,000 - 79,000; Full time

Job summary

DSV Air & Sea Inc. in Michigan is seeking a Supervisor, Office Customer Service Representatives to oversee the administrative and billing functions related to warehouse operations.

This role ensures accurate billing, efficient administrative processes, and smooth coordination between the warehouse and office functions. The Supervisor will manage a team, implement best practices, and maintain compliance with company policies and industry regulations.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Logistics, or a related field.
• Minimum of 5 years in administration, billing, or office management, with at least 2 years in a supervisory role.
• Experience in the transportation and logistics industry is preferred.
• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Leadership and team management capabilities.
• Effective communication and interpersonal skills.

Responsibilities

• Oversee all administrative functions related to warehouse operations.
• Ensure proper documentation and record-keeping for inventory, shipments, and deliveries.
• Implement and maintain efficient office procedures and workflows.
• Supervise the billing process to ensure timely and accurate invoicing.
• Review and reconcile billing discrepancies and resolve issues with clients or internal departments.
• Ensure compliance with company billing policies and procedures.
• Lead, mentor, and develop the administrative and billing team.
• Assign tasks, monitor performance, and provide regular feedback and coaching.
• Conduct performance evaluations and address performance issues.
• Act as a liaison between warehouse and office functions to ensure seamless operations.
• Coordinate with other departments to ensure accurate and timely information flow.
• Communicate effectively with clients, suppliers, and internal teams.
• Ensure all administrative and billing activities comply with company policies and industry regulations.
• Implement and maintain quality control processes to ensure accuracy and efficiency.
• Conduct regular audits and reviews of administrative and billing practices.
• Prepare and present regular reports on billing accuracy, administrative efficiency, and team performance.
• Analyze data to identify trends, areas for improvement, and cost savings opportunities.
• Provide insights and recommendations to senior management.
• Identify opportunities for process improvement and implement best practices.
• Streamline administrative and billing procedures to enhance efficiency and reduce errors.
• Stay updated on industry trends and incorporate new technologies and methods as appropriate.

Skills

Strong organizational skills

Administrative skills

Leadership and team management

Effective communication

Analytical and problem solving

Fluent in English

Education

Bachelor’s degree in Business Administration, Finance, Logistics, or a related field

Tools

Microsoft Excel

Microsoft Word

Billing software

Warehouse management systems

Job description

DSV Air & Sea Inc. in Michigan is seeking a Supervisor, Office Customer Service Representatives to oversee the administrative and billing functions related to warehouse operations.

This role ensures accurate billing, efficient administrative processes, and smooth coordination between the warehouse and office functions. The Supervisor will manage a team, implement best practices, and maintain compliance with company policies and industry regulations.