Warehouse Customer Service Supervisor - Billing & Admin

DSV Road GmbH; Belleville (MI); On-site; USD 67,000 - 79,000; Full time

Job summary

DSV is seeking a Supervisor, Office Customer Service Representatives to oversee administrative and billing functions tied to warehouse operations. You'll ensure accurate invoicing, coordinate between warehouse and office, and lead a team to implement best practices while staying compliant with company policies.

The role requires a Bachelor's degree, 5+ years in admin/billing, and 2+ years in supervision, with strong organization, communication, and leadership skills in a logistics environment.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Logistics, or a related field.
• 5+ years in administration, billing, or office management.
• 2+ years in supervision.
• Experience in logistics/billing preferred.
• Strong organizational and analytical skills.

Responsibilities

• Oversee all administrative functions related to warehouse operations.
• Supervise the billing process to ensure timely invoicing.
• Lead, mentor, and develop the administrative and billing team.
• Communicate with clients, suppliers and internal teams.
• Ensure compliance with company policies and regulations.

Skills

Organizational skills

Attention to detail

Analytical skills

Communication skills

Leadership

Education

Bachelor’s degree in Business Administration, Finance, Logistics, or a related field

Tools

Warehouse management systems

Billing software

Excel

Word

Job description

DSV is seeking a Supervisor, Office Customer Service Representatives to oversee administrative and billing functions tied to warehouse operations. You'll ensure accurate invoicing, coordinate between warehouse and office, and lead a team to implement best practices while staying compliant with company policies.

The role requires a Bachelor's degree, 5+ years in admin/billing, and 2+ years in supervision, with strong organization, communication, and leadership skills in a logistics environment.