Waltham, MA - Scheduling Manager

Cornerstone Caregiving; Concord (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Cornerstone Caregiving, an in-home care provider, is seeking a Schedule Coordinator to manage client and caregiver schedules from our Waltham, MA office. The role involves ensuring shifts are staffed, maintaining regulatory compliance, handling calls from clients and caregivers, and supporting the Operating Director.

The candidate should have at least one year of experience in home care or healthcare and at least one year of recruiting experience, working in a fast-paced environment with strong

Qualifications

• At least 1 year of experience in home care/healthcare
• At least 1 year of recruiting experience
• Strong communication and organizational skills

Responsibilities

• Schedule management: align client needs with caregiver availability to cover all shifts
• Ensure compliance with state and federal regulations for the office
• Assist incoming calls from prospective and current clients and caregivers
• Provide general administrative support to the Operating Director
• On-call coverage after hours to maintain staffing levels

Skills

Scheduling coordination

Recruiting experience

Customer service

Job description

Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location: Waltham, Massachusetts

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**