Mentor, OH – Scheduling Manager

Cornerstone Caregiving; Mentor (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Cornerstone Caregiving in Mentor, OH is seeking an Office Coordinator to manage client and caregiver schedules and to support the local operations team in delivering quality in-home care.

You will ensure regulatory compliance, handle incoming calls from prospective and current clients and caregivers, and provide essential administrative support to the Operating Director, including the after-hours on-call rotation.

Qualifications

• Minimum 1 year of experience in home care/healthcare.
• Minimum 1 year of recruiting experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage client and caregiver schedules.
• Ensure regulatory compliance.
• Assist with incoming calls from clients and caregivers.
• Provide general office support to the Operating Director.
• Participate in after-hours on-call rotation.

Skills

Scheduling

Compliance

Customer service

Administration

On-call coordination

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**