Scheduling Manager

Cornerstone Caregiving; Coeur d'Alene (ID); On-site; USD 36,000 - 44,000; Full time

Job summary

Cornerstone Caregiving in Coeur d'Alene, Idaho is seeking an Office Scheduler to coordinate schedules between clients and caregivers, ensuring shifts are staffed and compliant with company policies.

The role handles customer service, administrative support to the Operating Director, and rotating after-hours on-call duties, with a focus on growth and service excellence.

Qualifications

• At least 1 year of experience in home care or healthcare.
• At least 1 year of recruiting experience.
• Ability to manage schedules between clients and caregivers.
• Willingness to join a growing office and company.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office compliance with state and federal regulations.
• Customer Service: Handle calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate after-hours phone coverage to maintain staffing.

Skills

Recruiting experience

Healthcare experience

Schedule management

Growth mindset

Job description

Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Salary: $40,000

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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