Waiver Services Supervisor: DSP Oversight & Compliance

Myers Davis Life Coaching Inc; Cabot (AR); On-site; USD 32,000 - 48,000; Full time

Job summary

Myers-Davis Life Coaching Inc. seeks a Direct Support Supervisor to oversee clients and DSPs within the WAIVER Program, reporting to company executives and the Waiver Services Director.

The DSS collaborates with Billing, Payroll, QA, and HR to ensure accuracy and efficiency, maintaining DDS compliance and supporting organizational goals. This is a full-time role with a Monday–Friday 8:30am–5:00pm schedule.

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication skills.
• Ability to interpret documents and instructions.
• Proficiency in MS Word, Excel, Outlook and internet apps.

Responsibilities

• Receive and process referrals from care coordinators for new Waiver clients.
• Develop service schedules for new referrals.
• Maintain accurate client files and timely documentation submission.
• Attend required quarterly trainings (virtual or in-person).
• Travel to meet staff, clients and families and attend mandatory meetings.
• Ensure health and safety of Waiver recipients.
• Collaborate with QA to resolve compliance issues.
• Supervise Direct Support Professionals (DSPs).
• Partner with HR to complete new hire processes and DSP training.
• Generate accurate billing and payroll data in a timely manner.
• Support clients, families, and employees with program-related needs.
• Provide guidance to implement client goal plans.
• Conduct annual client meetings and submit updated documentation.
• Submit Quarterly Consumer Contact Reports on time

Skills

Communication

Reading

Writing

Problem solving

Independent work

Team player

Education

High school diploma / GED

Tools

Microsoft Word

Excel

Outlook

Internet applications

Job description

Myers-Davis Life Coaching Inc. seeks a Direct Support Supervisor to oversee clients and DSPs within the WAIVER Program, reporting to company executives and the Waiver Services Director.

The DSS collaborates with Billing, Payroll, QA, and HR to ensure accuracy and efficiency, maintaining DDS compliance and supporting organizational goals. This is a full-time role with a Monday–Friday 8:30am–5:00pm schedule.