VTC Technician — TS/SCI Eligible, On-Site Installations

MANTECH; Eglin Village (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

MANTECH seeks a motivated, career- and customer-oriented VTC Technician to join our Air Force / Space team at Eglin AFB. The VTC Technician will support the United States Air Force’s 53rd Wing Technical Support Services contract.

Responsibilities include Tier I & II customer support, scheduling conferences with Cisco TMS, and performing on-site VTC installations and site surveys. Security clearances and DoD-related experience are required.

Qualifications

• Bachelor’s degree or 2 additional years of experience in lieu of a degree.
• Hands-on experience with VTC systems installation, configuration and operation.
• Active/valid DoD 8570.01-M IAT-II certification.
• Experience supporting VTC and networked AV equipment.
• Ability to perform on-site and remote site surveys for VTC installations.

Responsibilities

• Provide Tier I and II customer support for VTC systems.
• Schedule conferences using Cisco TMS.
• Respond to outages and implement failover/backups to meet client needs.
• Conduct site surveys remotely and on-site for VTC installations and upgrades.
• Perform on-site VTC installations including end-device configurations and checkout.

Skills

VTC systems

Cisco switches

IP networks

Customer support

Site surveys

Education

Bachelor’s degree in related discipline

Tools

Cisco TelePresence Management Suite (TMS)

TACLANE encryption devices

Job description

MANTECH seeks a motivated, career- and customer-oriented VTC Technician to join our Air Force / Space team at Eglin AFB. The VTC Technician will support the United States Air Force’s 53rd Wing Technical Support Services contract.

Responsibilities include Tier I & II customer support, scheduling conferences with Cisco TMS, and performing on-site VTC installations and site surveys. Security clearances and DoD-related experience are required.