A/V & VTC Technician – VIP Session Support

E; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) match

FSAs

Flexible schedules

Parental leave

PTO

Holidays

Job summary

E&M Technologies, Inc. is seeking a Journeyman A/V Technician to support USSOCOM at Peterson SFB, CO. The role requires expert AV/VTC hardware knowledge, scheduling VTC sessions, and hands-on maintenance of equipment.

You will install displays, endpoints, and audio-visual gear while providing high-level support for VIP events. Applicants must meet the minimum qualifications and are expected to work on-site at Peterson SFB, CO with top-secret clearance eligibility.

Qualifications

• Experience with AV/VTC hardware, software and network connections.
• Ability to schedule, debug and maintain VTC sessions and endpoints.
• Strong problem-solving and customer service skills.

Responsibilities

• Install, configure, manage, maintain, operate, and defend VTC equipment.
• Schedule and administer multiple simultaneous VTC sessions.
• Provide VIP support for VTCs attended by important personnel.
• Recommend upgrades to VTC systems and manage CODECs via TMS.
• Install displays, room-based endpoints, projectors and AV gear.
• Train personnel on operation of VTC equipment.

Skills

Problem solving

Customer service

Scheduling VTC sessions

AV equipment troubleshooting

Tools

VTC bridges

Telepresence Management Suite (TMS)

DISA GVS

DVS conferences

VTC CODECs

Job description

E&M Technologies, Inc. is seeking a Journeyman A/V Technician to support USSOCOM at Peterson SFB, CO. The role requires expert AV/VTC hardware knowledge, scheduling VTC sessions, and hands-on maintenance of equipment.

You will install displays, endpoints, and audio-visual gear while providing high-level support for VIP events. Applicants must meet the minimum qualifications and are expected to work on-site at Peterson SFB, CO with top-secret clearance eligibility.