VTC Technician

SAIC; Tampa (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled VTC Technician to support critical operations at a military base. This role involves installing and maintaining VTC systems, ensuring seamless communication for over 60,000 users. The ideal candidate will possess strong problem-solving skills and a deep understanding of AV/VTC technology. Join a dynamic team dedicated to delivering world-class IT services in a fast-paced environment. If you're passionate about technology and thrive under pressure, this opportunity is perfect for you!

Benefits

Medical insurance

Vision insurance

401(k)

Child care support

Tuition assistance

Paid paternity leave

Paid maternity leave

Qualifications

• 5+ years of experience in IT support, particularly with VTC systems.
• Must hold an active Top-Secret Clearance.

Responsibilities

• Install and maintain VTC endpoints and applications.
• Troubleshoot hardware and network connectivity issues.

Skills

Problem-solving

Customer service

VTC hardware knowledge

Network connections

Scheduling VTC sessions

Debugging VTC bridges

Excellent communication skills

Self-motivated

Education

Bachelor's degree

CompTIA Security+ Certification

Tools

VTC applications

AV equipment

Job description

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Senior Recruiter @ SAIC | Hiring in the cleared space! | Easily distracted by dogs | Tampa native

SAIC is seeking a VTC Technician in support of the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract.

The USSOCOM mission is to provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. You will support and partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 global users in the areas of software maintenance, network services, security, end-user computing, and test and evaluation. This position is based on-site at MacDill AFB, FL.

AV/VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software, and network connections. VTC

Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc.) The position will also support other associated activities, tasks, and projects in a very diverse and fast-paced test, operations-focused environment.

Typical duties will include:

• Installing, configuring, and maintaining VTC endpoints.
• Installing and configuring VTC applications, system software, and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Supporting AV requirements for Command events and ceremonies.

Qualifications - External

Qualifications:

• Bachelor's degree & 5+ years of experience OR 9+ years of experience in lieu of degree.
• Must currently hold an active Top-Secret Clearance with Top Secret/SCI Clearance eligibility.
• Current CompTIA Security+ Certification.
• Must possess a valid US Passport.
• Thorough knowledge of VTC hardware, software, and network connections.
• Expertise in scheduling VTC sessions in VTC bridges.
• Hands-on experience with debugging the interoperation of VTC bridges and end points.
• Excellent written and verbal communication skills.
• Must be self-motivated, creative, willing to work as a member of a team, organized, and able to manage individual schedules.
• Must be flexible and willing to work in a rapidly changing environment.

About SAIC

SAIC is a premier Fortune 500 technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology rapidly and securely into mission-critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Child care support

Tuition assistance

Paid paternity leave

Paid maternity leave

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