VTC Operations Administrator – 24/7 AV/Collaboration

Logc2

Columbus (OH)

Hybrid

USD 65,000 - 73,000

Full time

14 days+

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Job summary

Connected Logistics is seeking a VTC Administrator to support and modernize AV/VTC systems across the VOCs and government environment. You will monitor, document, and advise on improving video collaboration infrastructure around SBC/CUBE, SIP, IPTV/digital signage, and distribution of IP/TV signals.

The role requires 3 years of IT experience in VTC/collaboration, security clearances, and a willingness to perform admin tasks with no code changes.

Qualifications

3 years IT experience in VTC or collaboration operations in a 24/7 environment.
IA baseline certification and CE certification per DoD 8570/8140.
IT-I/ Tier 5 (T5) security clearance at proposal time.

Responsibilities

Serve as first contact for SBC/CUBE and SIP incidents; perform Tier 1 triage.
Monitor VTC sessions for senior leaders and support operations with TMS, CMS, CMM.
Observe maintenance, testing, and development activities; avoid config changes.
Monitor SBC/CUBE dashboards, SIP trunk status, and system health metrics.
Assist with audit sustainment, E911 provisioning, and failover validation.
Provide admin support for AV/VTC equipment; coordinate IPTV/digital signage content publishing (no content creation).
Maintain docs, weekly status, and coordinate with carriers and partner agencies.
Oversee change management with authorized admin tasks only.
Overtime may be required for security remediations or overseas missions.