VTC Infrastructure Engineer – DoD Secret Cleared

CompQsoft; Alexandria (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

CompQsoft is seeking a VTC Infrastructure Engineer for the WHS program at Mark Center, Virginia. The role focuses on configuring, maintaining, and troubleshooting enterprise VTC and video streaming infrastructure to ensure high availability for virtual meetings.

You will provide Tier II/III support for codecs, MCUs, and UC managers. Responsibilities include system deployment, patching, incident diagnosis, VIP support, and enforcing security compliance with DISA STIGs and IA policies.

Qualifications

• 3 to 5 years of hands-on VTC or systems administration experience.
• Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and SIP.
• Active DoD Secret clearance required; DoD 8570 compliance (e.g., Security+ or CCNA).

Responsibilities

• System Management: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring uptime.
• Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video issues.
• User Support & White-Glove Service: Assist VIPs with conference setups and monitoring.
• Security & Compliance: Enforce IA policies and perform vulnerability scans.
• Infrastructure & Upgrades: Manage hardware lifecycles and diagram updates.

Skills

VTC admin

Cisco TMS

SIP protocol

Security+

DoD clearance

Tools

TMS

Job description

CompQsoft is seeking a VTC Infrastructure Engineer for the WHS program at Mark Center, Virginia. The role focuses on configuring, maintaining, and troubleshooting enterprise VTC and video streaming infrastructure to ensure high availability for virtual meetings.

You will provide Tier II/III support for codecs, MCUs, and UC managers. Responsibilities include system deployment, patching, incident diagnosis, VIP support, and enforcing security compliance with DISA STIGs and IA policies.