VTC Infrastructure Engineer

CompQsoft; Alexandria (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

CompQsoft is seeking a VTC Infrastructure Engineer for the WHS program at Mark Center, Virginia. The role focuses on configuring, maintaining, and troubleshooting enterprise VTC and video streaming infrastructure to ensure high availability for virtual meetings.

You will provide Tier II/III support for codecs, MCUs, and UC managers. Responsibilities include system deployment, patching, incident diagnosis, VIP support, and enforcing security compliance with DISA STIGs and IA policies.

Qualifications

• 3 to 5 years of hands-on VTC or systems administration experience.
• Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and SIP.
• Active DoD Secret clearance required; DoD 8570 compliance (e.g., Security+ or CCNA).

Responsibilities

• System Management: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring uptime.
• Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video issues.
• User Support & White-Glove Service: Assist VIPs with conference setups and monitoring.
• Security & Compliance: Enforce IA policies and perform vulnerability scans.
• Infrastructure & Upgrades: Manage hardware lifecycles and diagram updates.

Skills

VTC admin

Cisco TMS

SIP protocol

Security+

DoD clearance

Tools

TMS

Job description

CompQsoft is seeking a VTC Infrastructure Engineer to join our team of qualified, diverse individuals at Mark Center, Virginia for the WHS program.

A VTC Infrastructure Engineer configures, maintains, and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings, apply security compliance patches, and provide Tier II/III technical support for hardware like codecs, multipoint control units (MCUs), and UC managers.

Core Responsibilities

• System Management: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring seamless performance and uptime.
• Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video issues, minimizing downtime for daily operations.
• User Support & White-Glove Service: Assist VIPs and leadership with conference setups, active meeting monitoring, and equipment orientation.
• Security & Compliance: Enforce organizational IA policies by performing vulnerability scans and applying cybersecurity compliance configurations (e.g., DISA STIGs). Risk Management Framework experience preferred.
• Infrastructure & Upgrades: Manage hardware lifecycles, recommend technology refreshes, and maintain updated network and capability diagrams.

Required Qualifications & Skills

• Experience: 3 to 5 years of hands-on VTC or systems administration experience.
• Technical Proficiency: Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and infrastructure, Session Initiation Protocol (SIP), and control tools like Cisco TelePresence Management Suite (TMS).
• Security Clearances: Requires Minimum Active DoD Secret clearance
• Certifications: DoD 8570 compliance (such as CompTIA Security+ or CCNA)

Contact

For more open requirements, please visit ;

About Us

CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 20000-1:2011 Certified. CompQsoft is a fast-growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.

CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.