VTC Field Support Technician (TS/SCI) – Onsite

J&T Business Consulting; Columbia (MD); In loco; USD 54.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, Vision

401(k) with match

PTO & Holidays

Tuition Reimbursement

Descrizione del lavoro

J&T Business Consulting is seeking a VTC Field Support Specialist (Level 1) in Columbia, MD. The role focuses on installing, configuring, and maintaining VTC and AV subsystems for enterprise environments, with both remote and on-site user support.

Applicants should have a TS/SCI clearance with polygraph, a high school diploma or GED (plus relevant tech experience), or an associate degree with 2+ years of related work. Benefits include comprehensive health plans and retirement options.

Competenze

• Active TS/SCI clearance with Polygraph is required.
• 4+ years hands-on technical/field support experience, or an Associate degree with 2+ years experience.
• Experience with VTC systems, peripherals, and enterprise networks is preferred.
• Ability to read manuals, schematics, and architectural drawings.

Mansioni

• Install, configure, operate, and maintain VTC devices and AV subsystems.
• Deploy and repair end-user computing devices and peripherals.
• Perform routine hardware diagnostics and software updates.
• Provide frontline diagnostics and remote/onsite support to users.
• Follow technical manuals and wiring diagrams for field work.

Conoscenze

VTC installation

Diagnostics

Remote support

End-user hardware

Independent work

Formazione

High School Diploma / GED

Associate degree (technical)

Descrizione del lavoro

J&T Business Consulting is seeking a VTC Field Support Specialist (Level 1) in Columbia, MD. The role focuses on installing, configuring, and maintaining VTC and AV subsystems for enterprise environments, with both remote and on-site user support.

Applicants should have a TS/SCI clearance with polygraph, a high school diploma or GED (plus relevant tech experience), or an associate degree with 2+ years of related work. Benefits include comprehensive health plans and retirement options.