VIP-Ready VTC Infrastructure Engineer

Defense In Depth Solutions; Alexandria (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

Defense In Depth Solutions seeks an AVTC Infrastructure Engineer to deploy, maintain, and troubleshoot enterprise AV/VTC infrastructure, ensuring high availability for virtual meetings and secure configurations.

You will work with codecs from Cisco/Polycom, SIP-based systems, and the Cisco TMS, while applying DISA STIGs and DoD 8570-compliant security practices. 3–5 years of hands-on VTC experience is preferred, with strong incident response and user support skills.

Qualifications

• 3–5 years hands-on VTC or systems administration experience.
• Deep understanding of Cisco/Polycom AV/VTC codecs and infrastructure, SIP, and Cisco TMS.
• DoD 8570 compliance such as Security+ or CCNA.

Responsibilities

• SystemManagement: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring uptime.
• IncidentTroubleshooting: Diagnose and resolve connectivity, audio, and video issues to minimize downtime.
• User Support & White-Glove Service: Assist VIPs and leadership with conference setups and equipment orientation.
• Security & Compliance: Enforce IA policies via vulnerability scans and cybersecurity configurations (DISA STIGs).
• Infrastructure & Upgrades: Manage hardware lifecycles and maintain diagrams.

Skills

VTC systems

Cisco TelePresence

SIP

Troubleshooting

Tools

Cisco TelePresence Management Suite

Job description

Defense In Depth Solutions seeks an AVTC Infrastructure Engineer to deploy, maintain, and troubleshoot enterprise AV/VTC infrastructure, ensuring high availability for virtual meetings and secure configurations.

You will work with codecs from Cisco/Polycom, SIP-based systems, and the Cisco TMS, while applying DISA STIGs and DoD 8570-compliant security practices. 3–5 years of hands-on VTC experience is preferred, with strong incident response and user support skills.