VTC / Audio-Visual Support Specialist with Security Clearance

People, Technology & Processes, LLC; Killeen (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

People, Technology & Processes, LLC is seeking a VTC/AV Support Specialist to provide secure video teleconference and AV engineering support across multiple DoD locations, including Fort Hood, Fort Huachuca, and Fort Bragg. The role requires a Top Secret clearance for COMSEC handling and DoD 8570 baseline certification prior to performance.

The candidate will set up, operate, and maintain VTC/AV room systems, ensure pre-event readiness, apply DISA STIGs, and generate outage and utilization

Qualifications

• High school diploma or equivalent required.
• U.S. citizenship and English proficiency required.
• Active Secret clearance; Top Secret for COMSEC handling.
• DoD 8140 / 8570.01-M baseline certification before performance; CE cert within six months.
• Experience with VTC/AV room systems and MS Teams integration.

Responsibilities

• Set up, operate, tear down VTC and AV room systems per event.
• Perform pre-event checks at least two hours before events.
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment.
• Apply DISA STIGs and patches; remediate vulnerabilities within the window.
• Provide outage and monthly utilization reports.
• Manage legacy SVTC systems until decommissioned.

Skills

VTC setup

Audio-visual support

Security clearance

Technical troubleshooting

Education

High school diploma

CE certification (DoD 8570.01-M)

Tools

Microsoft Office

DISA STIGs

Job description

Position Title: VTC / Audio-Visual Support Specialist Location: Fort Hood, TX; White Sands Missile Range, NM Clearance required: Top Secret; SCI eligibility as required for SCIF support. Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.

Responsibilities include (but are not limited to):

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis
• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training
• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window
• Provide immediate outage reports and monthly utilization reports
• Manage legacy SVTC systems until formally decommissioned
• High school diploma or equivalent (minimum)
• U.S. citizenship
• Ability to speak, read, write, and understand English proficiently
• Proficiency with computers and Microsoft Office software
• Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC
• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.