VTC / Audio-Visual Support Specialist

Paycom - ATS; Fort Cavazos (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Paycom - ATS is seeking a VTC / Audio-Visual Support Specialist to provide secure video teleconference and AV support across multiple facilities, including Fort Hood. You will set up, operate, and reconfigure VTC and AV systems for events, ensure readiness, and report outages and usage metrics.

The role requires a Top Secret clearance for COMSEC handling, DoD 8140/8570-01-M CE certification within six months, and US citizenship; proficiency with MS Office and VTC hardware is expected.

Qualifications

• High school diploma or equivalent required.
• U.S. citizenship and English proficiency mandatory.
• Active Secret clearance; Top Secret clearance required for COMSEC.
• DoD 8140 / 8570.01-M CE certification within 6 months of appointment.

Responsibilities

• Set up, operate, tear down and reconfigure VTC, SVTC and AV room systems for events.
• Complete pre-event checks at least two hours prior, targeting zero contractor-caused failures.
• Operate and maintain VTC bridges, gateways, endpoints and audio equipment for meetings and training.
• Apply DISA STIGs and patches; remediate vulnerabilities within the compliance window.
• Provide outage and monthly utilization reports; manage legacy SVTC systems until decommissioned.

Skills

English proficiency

Computers & MS Office

Security clearance (Secret/Top Secret)

VTC/AV system operation

Education

High school diploma or equivalent

Tools

VTC/AV room systems

MS Teams integration

Job description

Position Title: VTC / Audio-Visual Support SpecialistLocation: Fort Hood, TX; White Sands Missile Range, NMClearance required: Top Secret; SCI eligibility as required for SCIF support.Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.Responsibilities include (but are not limited to):Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basisComplete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failuresOperate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and trainingApply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance windowProvide immediate outage reports and monthly utilization reportsManage legacy SVTC systems until formally decommissionedHigh school diploma or equivalent (minimum)U.S. citizenshipAbility to speak, read, write, and understand English proficientlyProficiency with computers and Microsoft Office softwareActive Secret clearance; Top Secret clearance required for any employee who handles COMSECDoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.