Audio Visual (AV) / Video Teleconference (VTC) Technician

People, Technology & Processes; Fort Benning (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

People, Technology & Processes seeks an AV/VTC Technician to support Fort Benning's secure and non-secure VTC environment across 100+ suites and off-site locations. You will determine upgrade needs, prepare BOMs and SOWs, and coordinate with vendors and the Fort Benning NEC for CODEC connectivity.

The role requires 8+ years of government network support, a SECRET clearance on day one, and a related bachelor's degree with CCNA certification.

Qualifications

• 8+ years of experience providing government network support.
• Active SECRET clearance in good standing on contract start.
• Bachelor's degree in a related field and CCNA certification.

Responsibilities

• Determine VTC upgrade requirements and provide BOMs and SOWs.
• Coordinate with vendors and the Fort Benning NEC for CODEC connectivity.
• Provide secure and non-secure support for the VTC bridge and suites.
• Maintain a VTC suite tracking database and monthly COR updates.
• Troubleshoot, update, and test VTC equipment; respond within 30 minutes.
• Perform VTC and A/V suite installations (TVs, speakers, CODECs, cameras, cabling).

Skills

VTC support

AV troubleshooting

Vendor coordination

Operations coordination

Customer support

Education

Bachelor's degree in a related field

CCNA certification

Job description

Position Title: Audio Visual (AV) / Video Teleconference (VTC) TechnicianLocation: Fort Benning, GAClearance required: SECRETScope of Work: Provides secure and non-secure AV/VTC customer support services for the VTC bridge and 100+ suites across the Fort Benning campus and off-site locations, including requirements determination, upgrades, troubleshooting, and installation.Responsibilities include (but are not limited to):Determine VTC suite upgrade requirements and provide Bills of Materials and Statements of Work.Coordinate with outside vendors and the Fort Benning NEC for CODEC connectivity and network compliance.Provide secure and non-secure support for the VTC bridge and 100+ suites, including off-site locations.Maintain a VTC suite tracking database and provide monthly updates to the COR.Troubleshoot, update, and test VTC equipment to maintain operational status; respond within 30 minutes to priority requests.Perform VTC and A/V suite installation (televisions, speakers, CODEC, cameras, cabling).At least 8 years of experience providing support for government networksBachelor's degree in a related fieldCisco Certified Network Associate (CCNA) certificationActive SECRET clearance in good standing on the first day of the contract