VRF & Ductless Technical Service Lead (Field & Training)

Carrier; Auburn (WA); Presencial; USD 80.000 - 120.000; Jornada completa

Descripción de la vacante

Carrier is seeking a Northwestern US Technical Service Manager to provide technical field support and training for Ductless and VRF products. The role covers pre- and post-sales technical support to internal and external customers, with travel across Washington, Oregon, Idaho, and California.

The position is hands-on, focusing on installation, start-up, troubleshooting, and controls integration. It requires strong communication with distributors, contractors, and Carrier offices to ensure

Formación

• Must perform hands-on technical installation and service training for contractors and technical service managers.
• Provide troubleshooting assistance to customers and internal teams.
• Coordinate warranty-related and service-related issues with distributors and offices.

Responsabilidades

• Provide troubleshooting assistance to Direct Sales and Independent Distribution customers, and Carrier Commercial Service offices.
• Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers.
• Develop training materials for technical meetings and distributor events.
• Provide onsite Jobsite assistance for installation, troubleshooting, and start up.

Conocimientos

Troubleshooting

Technical training

Customer support

Field service

Travel ability

Descripción del empleo

Carrier is seeking a Northwestern US Technical Service Manager to provide technical field support and training for Ductless and VRF products. The role covers pre- and post-sales technical support to internal and external customers, with travel across Washington, Oregon, Idaho, and California.

The position is hands-on, focusing on installation, start-up, troubleshooting, and controls integration. It requires strong communication with distributors, contractors, and Carrier offices to ensure