VRF & Ductless Technical Field Services Manager

Carrier; Florida; Presencial; USD 96.000 - 192.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Benefits

Retirement Benefits

Time Off & Leave

Disability Insurance

Life Insurance

Tax-Advantaged Accounts

Tuition Assistance

Descripción de la vacante

Carrier Global Corporation is seeking a Northwestern US Technical Service Manager to provide hands-on technical service, engineering and training for Ductless and VRF products. The role covers pre- and post-sales support to internal and external customers, with travel across North America as needed.

Responsibilities include installation start-up, problem resolution, and training, plus collaboration with product teams to improve offerings. Ability to travel up to 75% is required.

Formación

• VRF or Ductless field experience required.
• Willing to travel up to 75% of the year.
• Must have a quiet remote space with high-speed internet to work from when not traveling.
• Valid driver’s license and clean driving record.
• Relocation will not be required.

Responsabilidades

• Provide troubleshooting assistance to Direct Sales and Distributor customers via phone, email, and site visits in assigned territory.
• Develop training materials to present at technical meetings and distributor/dealer events.
• Provide onsite Jobsite assistance for installation, troubleshooting, and start up.
• Coordinate warranty-related issues and disputed claims with distributors, Direct Sales, Carrier Commercial Service offices and Independent Distribution.
• Work closely with factories and product managers to refine and enhance product offerings and service processes.
• Use system software to start‑up and troubleshoot projects.

Conocimientos

VRF experience

Ductless field experience

Travel willingness

Driver's license

Remote work setup

Educación

Bachelor’s degree

Herramientas

Microsoft Office

Descripción del empleo

Carrier Global Corporation is seeking a Northwestern US Technical Service Manager to provide hands-on technical service, engineering and training for Ductless and VRF products. The role covers pre- and post-sales support to internal and external customers, with travel across North America as needed.

Responsibilities include installation start-up, problem resolution, and training, plus collaboration with product teams to improve offerings. Ability to travel up to 75% is required.