VRF & Ductless Technical Service Manager – NW US

Carrier; United States; Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Carrier Global Corporation seeks a Ductless/VRF Northwestern US Technical Service Manager. The role delivers hands-on technical service, training, and field support across Washington, Oregon, Idaho, and California, with substantial travel.

It does not involve sales, but focuses on warranty coordination, start-up, and controls integration. The candidate should have 4+ years VRF/Ductless field experience or 7+ years in the field, a valid driver’s license, and willingness to travel up to 75% of the

Formación

• Bachelor's degree with 4+ years VRF or Ductless field experience.
• OR 7+ years VRF or Ductless field experience.
• Valid driver's license and clean driving record.
• Willing and able to travel up to 75% of the year.
• Must have a quiet remote space with high-speed internet to work from when not traveling.

Responsabilidades

• Provide troubleshooting assistance to Direct Sales and Independent Distribution customers, and Carrier Commercial Service offices via phone, electronic communication, and job site visits in assigned territory.
• Support the problem resolution group and other internal customers in gathering and providing data relevant to solving technical issues.
• Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls.
• Develop training materials to present at technical meetings and distributor/dealer events.
• Provide onsite Jobsite assistance for installation, troubleshooting, and start up.
• Work closely with factories and product managers to refine and enhance the product offering to best support contractors' needs and simplify technical service processes.

Conocimientos

VRF experience

Ductless experience

Driver's license

Field service

Travel-ready

Educación

Bachelor's degree

Descripción del empleo

Carrier Global Corporation seeks a Ductless/VRF Northwestern US Technical Service Manager. The role delivers hands-on technical service, training, and field support across Washington, Oregon, Idaho, and California, with substantial travel.

It does not involve sales, but focuses on warranty coordination, start-up, and controls integration. The candidate should have 4+ years VRF/Ductless field experience or 7+ years in the field, a valid driver’s license, and willingness to travel up to 75% of the