Northwest VRF/Ductless Technical Services Manager

Carrier; Midland (TX); A distancia; USD 96.000 - 192.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care benefits

Retirement benefits

Paid time off

Disability insurance

Life insurance

Tax-advantaged accounts

Tuition assistance

Descripción de la vacante

Carrier is seeking a Northwestern US Technical Service Manager to deliver hands-on VRF and Ductless technical support and training across a broad field network. You will engage with distributors, contractors and customers to resolve warranty issues, start-ups, and controls integration while refining service processes.

The role requires strong technical presentation skills, travel up to 75%, and collaboration with factories and product managers to optimize offerings for contractors.

Formación

• Bachelor’s degree with VRF/Ductless field experience or 7+ years VRF/Ductless field experience.
• Willing and able to travel up to 75% of the year; must have a quiet remote space with high-speed internet.
• Travel readiness and ability to work in a fast-paced, challenging environment.

Responsabilidades

• Provide troubleshooting assistance to customers and internal teams via phone, email, and on-site visits.
• Conduct multi-day hands-on training for contractors and other technical service managers.
• Develop training materials for technical meetings and distributor/dealer events.

Conocimientos

VRF/Ductless field experience

Training & presentations

Troubleshooting skills

Strong communication

Educación

Bachelor’s degree with VRF/Ductless field experience

7+ years VRF/Ductless field experience

Herramientas

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Descripción del empleo

Carrier is seeking a Northwestern US Technical Service Manager to deliver hands-on VRF and Ductless technical support and training across a broad field network. You will engage with distributors, contractors and customers to resolve warranty issues, start-ups, and controls integration while refining service processes.

The role requires strong technical presentation skills, travel up to 75%, and collaboration with factories and product managers to optimize offerings for contractors.