SE/South Central VRF & Ductless Tech Service Manager

Carrier; Florida; Hybrid; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Time off and Leave

Disability

Life Insurance and AD&D

Tax-Advantaged Accounts

Tuition Assistance

Job summary

Carrier is seeking a Ductless/VRF South Central & Southeast US Technical Service Manager to provide field technical support and training for Ductless and VRF products across the Northeast US region, with extensive travel up to 75% of the year. The role focuses on pre- and post-sales technical service and requires collaboration with distributors, contractors, and end-users to ensure customer satisfaction.

This hands-on position involves installation, startup, troubleshooting, and training, with a

Qualifications

• Bachelor’s degree with 4+ years of VRF or Ductless field experience, OR 7+ years of VRF or Ductless field experience.
• Valid driver’s license and clean driving record.
• Able and willing to travel up to 75% of the year.
• Willing and able to travel frequently and sometimes on short notice.
• Must have a quiet remote space with high-speed internet to work from when not traveling.

Responsibilities

• Provide troubleshooting assistance to Direct Sales and Independent Distribution customers, and Carrier Commercial Service offices in assigned territory.
• Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers.
• Develop training materials for technical meetings and distributor/dealer events.
• Provide onsite Jobsite assistance for installation, troubleshooting, and start up.

Skills

VRF experience

Ductless field experience

Travel up to 75%

Driver’s license

Remote work setup

Education

Bachelor’s degree

Tools

VRF Controls integration

MS Office

Job description

Carrier is seeking a Ductless/VRF South Central & Southeast US Technical Service Manager to provide field technical support and training for Ductless and VRF products across the Northeast US region, with extensive travel up to 75% of the year. The role focuses on pre- and post-sales technical service and requires collaboration with distributors, contractors, and end-users to ensure customer satisfaction.

This hands-on position involves installation, startup, troubleshooting, and training, with a