VRF & Ductless Field Service Lead

Carrier

Florida City (FL)

Híbrido

USD 96.000 - 192.000

Jornada completa

Hace 7 días

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Ventajas ofrecidas por este puesto de trabajo

Health care benefits

Retirement benefits

Paid vacation and sick days

Tuition assistance

Descripción de la vacante

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, seeks a Northwestern US Technical Service Manager for VRF/Ductless systems. The role covers field support, training, and warranty coordination across North America, with regular on-site visits and remote work when not traveling.

The position requires 4+ years VRF/Ductless field experience (or 7+ years), a valid driver’s license, and up to 75% travel.

Formación

Bachelor’s degree with 4+ years of VRF or Ductless field experience.
OR- 7+ years of VRF or Ductless field experience.

Responsabilidades

Provide troubleshooting assistance to Direct Sales and Independent Distribution customers, and Carrier Commercial Service offices via phone, electronic communication, and job site visits in assigned territory.
Support the problem resolution group and other internal customers in gathering and providing data relevant to solving technical issues.
Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls
Develop training materials to present at technical meetings and distributor/dealer events.
Provide onsite Jobsite assistance for installation, troubleshooting, and start up.
Work closely with factories and product managers to refine and enhance the product offering to best support contractors’ needs and simplify technical service processes.