VR Guest Experience Associate

Sandbox VR; San Ramon (CA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions

Job summary

Sandbox VR in San Ramon, CA is seeking a Guest Experience Associate to join our high-energy team. You will greet guests, guide them through the VR journey, and keep gear calibrated while delivering exceptional service.

You’ll proactively share offers, maintain a spotless store, and collaborate with management to ensure smooth operations, weekend availability, and a memorable guest experience in a fast-growing entertainment venue.

Qualifications

• 1+ year in retail or hospitality.
• Strong customer-facing and communication skills.
• Ability to stay positive and energetic in a fast-paced environment.

Responsibilities

• Create unforgettable guest moments.
• Greet guests with energy and invite them into an exciting environment.
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.
• Proactively share offers (food & beverage, repeat visits, gift cards) to boost engagement.
• Be a Tech & Experience Expert and keep gear calibrated.
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
• Keep the store running smoothly and maintain a spotless, brand-aligned environment.
• Prepare iPads, body trackers, and gear before and after sessions.

Skills

Egoless

Coachable

Adaptable

Team-focused

Reliable

Physically fit

Weekend availability

Job description

Sandbox VR in San Ramon, CA is seeking a Guest Experience Associate to join our high-energy team. You will greet guests, guide them through the VR journey, and keep gear calibrated while delivering exceptional service.

You’ll proactively share offers, maintain a spotless store, and collaborate with management to ensure smooth operations, weekend availability, and a memorable guest experience in a fast-growing entertainment venue.