VR Experience Concierge

Sandbox VR; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions + guest review bonus

Job summary

Sandbox VR, based in Fort Worth, TX, is seeking a store associate to create unforgettable guest moments and guide visitors through immersive VR experiences. You will greet guests, prep gear, and ensure a smooth start to each session.

As a team-focused, energetic member, you’ll master our proprietary tech, troubleshoot on the fly, and maintain a clean, high-energy store while promoting offers and guest satisfaction.

Qualifications

• Egoless and coachable; accepts feedback.
• Adaptable and proactive; resourceful and flexible.
• Team-focused; positive and collaborative.
• Reliable; punctual, in uniform, and ready to shine.
• Physically able; standing, lifting up to 40 lb., occasional stairs.
• Weekend availability required.
• Experience in retail or hospitality preferred.

Responsibilities

• Create unforgettable guest moments.
• Greet guests with energy and invite them into an exciting, welcoming environment.
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.
• Proactively share offers (Food & Beverage, repeat visits, gift cards) to boost engagement.
• Be a Tech & Experience Expert; master proprietary tech and keep gear calibrated.
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
• Communicate with management and tech support when issues arise, clearly and quickly.
• Keep Things Running Smoothly; maintain a spotless, high-energy store that meets Sandbox VR standards.
• Sanitize gear thoroughly and display materials/gift cards to brand expectations.
• Prepare iPads, body trackers, and gear before and after every session.

Skills

Guest service

Teamwork

Reliability

Physical stamina

Weekend availability

Job description

Sandbox VR, based in Fort Worth, TX, is seeking a store associate to create unforgettable guest moments and guide visitors through immersive VR experiences. You will greet guests, prep gear, and ensure a smooth start to each session.

As a team-focused, energetic member, you’ll master our proprietary tech, troubleshoot on the fly, and maintain a clean, high-energy store while promoting offers and guest satisfaction.