VR Store Associate: Guest Experience & Tech Pro

Sandbox VR; Salt Lake City (UT); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions + guest review bonus

Job summary

Sandbox VR is seeking a guest experience associate in Salt Lake City to welcome visitors and guide them through a premier VR journey. You will ensure a welcoming environment, explain procedures, and help guests maximize their experience.

Ideal candidates have 1+ year in retail or hospitality, are reliable, adaptable, and available on weekends. The role emphasizes teamwork, energy, and maintaining a clean, high-energy store.

Qualifications

• Strong guest service focus and positive attitude.
• Ability to work in a fast-paced environment.
• Proven reliability and punctuality.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Create unforgettable guest moments and greet guests with energy.
• Guide guests through the VR journey from arrival to wrap-up.
• Proactively share offers to boost engagement (F&B, repeat visits).
• Master Sandbox VR proprietary tech and calibrate gear.
• Troubleshoot issues and provide real‑time updates to guests.
• Coordinate with management and tech support when issues arise.

Skills

Customer service

Retail experience

Teamwork

Reliability

Physical stamina

Weekend availability

Job description

Sandbox VR is seeking a guest experience associate in Salt Lake City to welcome visitors and guide them through a premier VR journey. You will ensure a welcoming environment, explain procedures, and help guests maximize their experience.

Ideal candidates have 1+ year in retail or hospitality, are reliable, adaptable, and available on weekends. The role emphasizes teamwork, energy, and maintaining a clean, high-energy store.