VPA Public Programming and Box Office Assistant (Work Study) 1 Position - Worcester State University

Worcester State University; Worcester (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Worcester State University invites applications for the VPA Public Programming and Box Office Assistant (Work Study), a part-time student role in the Visual/Performing Arts department. The position supports PR/Marketing efforts for VPA and assists with front-of-house operations.

Work hours are 4-6 per week on campus; the role emphasizes customer service, box office supervision, and event support, with an hourly rate of $15.00 for eligible students. Preference given to Work Study students.

Qualifications

• Previous customer service experience preferred
• The ability to be self-directed preferred

Responsibilities

• Assist Coordinator of Public Programming in PR and Marketing for VPA
• Oversee box office staff training and scheduling, and supervise staff during box office hours
• Oversee box office operations including ticket sales, concession sales, cash reconciliation and sales reports
• Maintenance of a clean, friendly box office suitable for customer service and POS marketing
• Organize front of house during performances
• Other duties as assigned

Skills

Customer service

Self-directed

Job description

VPA Public Programming and Box Office Assistant (Work Study) 1 Position

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about.

Job Description:

TITLE: VPA Assistant Coordinator of Public Programming
DEPARTMENT: Visual/Performing Arts
SUPERVISOR: Sam O'Connell
SSTA APPROVER: Sam O'Connell
SCHEDULE:4-6 Hours per week
General Statement of Duties/Responsibilities:

Assist Coordinator of Public Programming in PR and Marketing for VPA

Oversee box office staff training and scheduling, and supervise staff during box office hours.

Oversee box office operations including ticket sales, concession sales, cash reconciliation and sales reports

Maintenance of a clean, friendly box office suitable for customer service and POS marketing.

Organize front of house during performances.

Other duties as assigned.

Requirements:

Special Requirements or Experience:

Previous customer service experience preferred

The ability to be self-directed preferred

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

• This position is available for WSU students only

• Hourly Rate: $15.00

This position is for students WITH WORK STUDY ONLY

Please note - Students may not work during scheduled class time, even if class is cancelled.