Education Clerical Assistant (Work Study) 1 Position - Worcester State University

Worcester State University; Worcester (MA); On-site; USD 19,000 - 22,000; Part time

Job summary

Worcester State University is hiring an Education Clerical Assistant (Work Study) to greet visitors, handle documents, and support department communications. This role is limited to WSU students and requires work-study eligibility, offering an on-campus position with a $15.00 hourly rate and 6 hours per week.

You will manage social media content, assist with publications, coordinate mail, and help with special projects and research on educational trends.

Qualifications

• Excellent communication, organizational, and time-management skills.
• Proficiency with social media platforms and digital engagement.
• Ability to work collaboratively with a diverse team and meet deadlines.
• Dependable attendance and professional conduct.
• Experience with office software and document handling preferred.

Responsibilities

• Greets guests and guides them to appropriate services.
• Processes forms and maintains documents.
• Develops content and manages social media posts.
• Operates and maintains office equipment and liaises with vendors.
• Manages incoming mail and correspondence.
• Assists in creating and distributing promotional materials.
• Supports special projects and research on educational trends.

Skills

Strong communication

Organizational skills

Time management

Social media proficiency

Team collaboration

Tools

Microsoft Office

Job description

Education Clerical Assistant (Work Study) 1 Position

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affluent Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .

Job Description:

Department:Education
Job Title: Clerical Assistant
Number of Vacancies:1
SSTA Supervisor: Jason Grant
Position Type: Non-Supervisory
Number of Hours Per Week:6
General Statement of Duties:

1. Customer Interaction: Greets guests of the department, or other personnel of the university,
by phone, and/or in person. Assesses student, faculty and visitor needs and guides them
through appropriate services, processes, and procedures.
2. Document Handling: Processes forms or applications to ensure accuracy and completeness.
Creates and maintains documents using Microsoft Office ,applications and manages
department files.
3. Social Media Management: Develops content, schedules posts, and engages with followers
on platforms like Instagram, Facebook, and Twitter to promote department events and
announcements.
4. Office Equipment Management: Operates and maintains office equipment such as printers
and copy machines. Acts as a liaison with service and vendor personnel.
5. Mail and Correspondence: Manages incoming mail and correspondence, ensuring timely
and appropriate responses or forwarding.
6. Publication Material Preparation: Assists in the creation and distribution of promotional
materials both online and offline.
7. Special Projects and Research: Supports special projects and performs research tasks as
needed, particularly focusing on educational trends and content creation for social media.

Requirements:

Experience:

• Strong communication, organizational, and time management skills.
• Proficiency with social media platforms and understanding of digital engagement strategies.
• Ability to work collaboratively with a diverse group of people and meet project deadlines.
• Dependable attendance record with a commitment to professionalism.

Additional Information:

Worcester State University is an Affluent Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

*This position is available for WSU students only*

*This position is for students WITH WORK STUDY ONLY*

Hourly Rate: $15.00