VP, Transformation Programs & Product Leadership

JP Morgan Chase; Charlotte (NC); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorganChase in Charlotte seeks a Vice President to lead high-priority transformation programs for Client Onboarding and Service. You will convert strategic priorities into executable programs, design operating models, and align partners across business, product, technology, and controls to drive measurable outcomes.

You will own end-to-end delivery, manage ambiguity, build executive-ready materials, and realize value through pilots, implementation, and adoption.

Qualifications

• Bachelor’s degree and at least 7 years of experience in transformation, strategy, management consulting, program management, product, or operations.
• Proven success leading complex, cross-functional programs from ambiguous problems to measurable outcomes.
• Structured problem-solving to synthesize data and build practical recommendations.
• Executive presence with experience aligning senior stakeholders and driving decisions.
• Advanced PowerPoint skills for compelling, exec-ready materials.
• Strong analytical skills to derive insights and monitor value realization.
• Excellent written and verbal communication tailored for execs, business, and tech.
• Disciplined program leadership including governance, planning, risk, change management, and reporting.
• Ability to operate in fast-paced, evolving environments with accountability for results.
• Proven ability to influence without direct authority.

Responsibilities

• Lead end-to-end transformation programs with clear scope, milestones, and measurable outcomes.
• Translate strategy into roadmaps, OKRs, and operating-model changes.
• Design scalable future-state processes and governance.
• Develop business cases, impact assessments, and value realization plans.
• Coordinate dependencies across business, product, technology, controls, and operations.
• Build trust with senior leaders and matrixed teams without direct control of resources.
• Create concise, executive-ready updates detailing decisions, risks, and value.
• Partner on pilots, implementation, adoption, and continuous improvement.
• Identify opportunities to apply AI, automation, and analytics to improve value.
• Develop reusable methods and playbooks to raise transformation capability.

Skills

Leadership

Strategic thinking

Problem solving

Executive presence

PowerPoint mastery

Analytics

Executive writing

Program leadership

Cross-functional influence

Education

Bachelor’s degree

Job description

JPMorganChase in Charlotte seeks a Vice President to lead high-priority transformation programs for Client Onboarding and Service. You will convert strategic priorities into executable programs, design operating models, and align partners across business, product, technology, and controls to drive measurable outcomes.

You will own end-to-end delivery, manage ambiguity, build executive-ready materials, and realize value through pilots, implementation, and adoption.