VP, Product Strategy & Client360 Transformation

Testing Site - JPMC; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Vice President and Product Manager for Client360, focused on data, digital and AI to unify client data and deliver enterprise-wide insights.

You will lead end-to-end product life cycles, partner with engineering and business teams, and drive initiatives across Markets, Payments, Global Banking and Private Bank to create customer value and operational excellence.

Qualifications

• 5+ years of experience in product management or a related domain
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong knowledge of business process improvement, strategic planning, and data analytics
• Experience supporting change and managing stakeholders across multiple functions.
• Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management.
• Customer-centric mindset with ability to prioritize and deliver stakeholder needs.
• Experience working with cross-functional teams to drive business innovation.
• Bachelor’s degree in Business, Data Science, or a related field
• Strong communication and interpersonal skills, able to present complex concepts to technical and non-technical audiences.
• Experience with emerging technologies and best practices in business analytics and CRM.

Responsibilities

• Develop a product strategy and vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Support the development and execution of business initiatives for Client360 Transformation, ensuring alignment with organizational goals.
• Participate in planning, execution, risk management, and delivery of business programs focused on process improvement and operational efficiency.
• Coach and mentor junior team members on best practices in business analysis and stakeholder engagement.
• Collaborate with engineering, operations, and business teams to maintain and enhance processes and platforms.
• Assist in establishing and monitoring key performance indicators to ensure measurable business value.
• Leverage analytics, including machine learning and AI, to derive actionable business insights.
• Understand internal team needs and anticipate future requirements, collaborating across Markets, Payments, Global Banking, and Private Bank

Skills

Product management

Stakeholder management

Data analytics

Communication skills

Cross-functional leadership

Customer-centric

Education

Bachelor’s degree in Business/Data Science/related field

Advanced degree

Job description

JPMorgan Chase & Co. in New York seeks a Vice President and Product Manager for Client360, focused on data, digital and AI to unify client data and deliver enterprise-wide insights.

You will lead end-to-end product life cycles, partner with engineering and business teams, and drive initiatives across Markets, Payments, Global Banking and Private Bank to create customer value and operational excellence.