VP, Sales Operations & Commercial Growth

HarperCollins Publishers; New York (NY); On-site; USD 210,000 - 250,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

HarperCollins Publishers seeks a strategic Vice President, Sales Operations & Commercial Development to shape and scale our sales engine. You will drive process excellence, optimize systems and data, and lead cross-functional programs that unlock new revenue opportunities across channels.

You will partner with Finance, IT, Publishing, Marketing, and Customer Service to deliver measurable outcomes, improve profitability, and accelerate long-term growth for a multi-channel publishing business.

Qualifications

• 10+ years leading Sales Operations or related roles with progressive responsibility.
• Proven track record improving sales effectiveness and productivity.
• Experience guiding large cross-functional initiatives and change programs.
• Strong knowledge of CRM, BI, automation, and data-driven decision making.
• Ability to lead teams through growth and organizational change.

Responsibilities

• Lead Sales Operations and Administration to maximize engagement and revenue.
• Drive operational excellence by simplifying workflows and standardizing processes.
• Establish metrics and governance to improve productivity and service levels.
• Oversee systems, technology, data capabilities, and adoption of insights.
• Identify new commercial opportunities leveraging HarperCollins capabilities.
• Partner with Finance, IT, Marketing, and others to resolve operational challenges.

Skills

Sales leadership

Cross-functional collaboration

CRM systems

Data analytics

Change management

Strategic planning

Communication

Education

Bachelor's degree in Business/Operations

Tools

Salesforce

BI tools

Job description

HarperCollins Publishers seeks a strategic Vice President, Sales Operations & Commercial Development to shape and scale our sales engine. You will drive process excellence, optimize systems and data, and lead cross-functional programs that unlock new revenue opportunities across channels.

You will partner with Finance, IT, Publishing, Marketing, and Customer Service to deliver measurable outcomes, improve profitability, and accelerate long-term growth for a multi-channel publishing business.