VP Sales Operations

Jobtailor; Bentonville (AR); On-site; USD 110,000 - 180,000; Full time

Job summary

Jobtailor in Bentonville, AR seeks a strategic leader to head a team of Regional Directors across four regions, partnering with Operations, Compliance, Training, Recruiting and Analytics to drive scalable retail performance. The role focuses on sales execution, risk mitigation, and growth within Walmart partnerships.

You will use data-driven insights to identify gaps, coach leaders, and elevate program excellence while maintaining strong stakeholder relationships and in-store presence across

Qualifications

• Extensive leadership experience in wireless, telecommunications, or retail operations.
• Experience leading large, multi-state markets through regional leaders in direct reports capacity.
• Strong understanding of smartphones, accessories, and service sales business structure.
• Analytics and reporting proficiency.
• Success leading large-scale operational changes and influencing sales behavior.
• Exceptional relationship-building and stakeholder management skills.
• Hands-on leadership style with willingness to spend time in stores and support field teams.
• Experience partnering with Walmart or similar big-box retail organizations is highly preferred.

Responsibilities

• Lead and develop a team of Regional Directors across four geographic regions.
• Partner with Operations, Compliance, Training, Recruiting, and Analytics support teams.
• Drive consistent execution, field performance, and scalable operations initiatives.
• Improve sales quality and reduce chargebacks.
• Mitigate financial and compliance risks.
• Drive sustainable business growth.
• Build partnerships with Walmart store, market, and regional leadership.
• Use data and field insights to identify performance gaps.
• Improve transactional retention and program excellence.
• Coach leaders and foster accountability, collaboration, and continuous improvement.
• Lead and grow the wireless retail business across regional territories operating inside Walmart Supercenter locations.
• Drive sales performance and strengthen Walmart partnerships.

Skills

Leadership Experience

Sales Analytics

Stakeholder Management

Field Travel

Retail Operations

Walmart Partnerships

Job description

• Lead and develop a team of Regional Directors across four geographic regions


• Partner with Operations, Compliance, Training, Recruiting, and Analytics support teams


• Drive consistent execution, field performance, and scalable operations initiatives


• Improve sales quality and reduce chargebacks


• Mitigate financial and compliance risks


• Drive sustainable business growth


• Build partnerships with Walmart store, market, and regional leadership


• Use data and field insights to identify performance gaps


• Improve transactional retention and program excellence


• Coach leaders and foster accountability, collaboration, and continuous improvement


• Lead and grow the wireless retail business across regional territories operating inside Walmart Supercenter locations


• Drive sales performance and strengthen Walmart partnerships

Requirements

• Extensive leadership experience in wireless, telecommunications, or retail operations


• Experience leading large, multi-state markets through regional leaders in direct reports capacity


• Strong understanding of smartphones, accessories, and service sales business structure


• Analytics and reporting proficiency


• Success leading large-scale operational changes and influencing sales behavior


• Exceptional relationship-building and stakeholder management skills


• Hands-on leadership style with willingness to spend time in stores and support field teams


• Experience partnering with Walmart or similar big-box retail organizations is highly preferred


• Approximately 70% travel, including regular airline and automobile travel


• Strong interpersonal and highly developed writing skills


• Acute attention to detail


• Ability to sit for extended periods, typically 6+ hours per day


• Ability to use a computer, including keyboard and mouse, for prolonged periods


• Ability to lift and carry light items, typically 20+ pounds


• Ability to reach, bend, or stoop occasionally


• Ability to maintain focus and attention for long periods of desk-based work


• Ability to follow clear directions


• Ability to perform repetitive motions consistently throughout the day


• Must be able to work in the United States

Core Competencies

Demonstrates extensive leadership in wireless and retail operations, with a strong focus on driving sales performance and building strategic partnerships. Proficient in analytics and reporting to identify performance gaps and improve operational execution.

Highest-signal resume keywords

• Leadership Experience in Wireless Operations


• Sales Performance Management


• Analytics and Reporting Proficiency


• Stakeholder Management Skills


• Experience with Walmart Partnerships

Hard Skills

• Wireless Sales Structure


• Operational Change Management


• Data Analysis


• Performance Improvement


• Sales Strategy Development

Soft Skills

• Relationship Building


• Interpersonal Skills


• Coaching and Mentoring


• Attention to Detail


• Collaboration

Industry Keywords

• Telecommunications


• Retail Operations


• Big-Box Retail


• Field Performance


• Compliance Risk Mitigation