VP, Regional Program Manager

Citigroup Inc.; Sacramento (CA); Remote; USD 135,000 - 203,000; Full time

Job summary

An established industry player is seeking a dynamic professional to lead credit initiatives and drive sales performance. This role involves building strong relationships with partners, executing strategic action plans, and enhancing credit awareness across the market. The ideal candidate will be self-motivated, possess excellent communication and analytical skills, and thrive in a fast-paced environment. With a focus on training and market intelligence, this position offers the opportunity to make a significant impact while working remotely and traveling extensively within the assigned region.

Benefits

Medical, Dental & Vision Coverage

401(k)

Life, Accident, and Disability Insurance

Wellness Programs

Paid Time Off Packages

Qualifications

• Bachelor’s degree in Business or Marketing required.
• 5+ years in credit or sales-related industry experience.

Responsibilities

• Develop and manage relationships to drive credit awareness.
• Execute action plans to integrate credit programs into Partner culture.
• Respond to cardholder service escalations in a timely manner.

Skills

Credit Sales

Relationship Building

Communication Skills

Analytical Skills

Problem Solving

Presentation Skills

Education

Bachelor’s degree in Business or Marketing

5+ years credit or sales-related industry experience

Job description

Develop and manage relationships, drive credit awareness, implement credit initiatives, collect and communicate market intelligence, and increase new credit applications, credit sales and penetration across the assigned market.

• Maintain a highly visible presence in assigned region as the “face” of the credit program
• Develop, maintain, and leverage strong relationships with Partner leadership.
• Execute action plans with focus on further integration of the credit program into Partner culture, driving account acquisition and credit sales performance.
• Respond and facilitate resolution to cardholder service escalations and other issues and concerns in a timely manner.
• Collaborate with Partner to identify training opportunities and deliver training within assigned Region.
• Collect and communicate market intelligence around best practices, customer feedback and market competition in assigned geography.
• Support strategic initiatives and marketing programs to assist in maximizing new credit accounts, sales and penetration results.
• Understand unique characteristics of Partner and industry, as well as competitive environment.
• Maintain a communication network with the Citi Co-Brands and Retail Services businesses as well as within all relevant Partner channels.
• Work out of a home office.
• All required office equipment and supplies will be provided.
• 75% of time will be spent traveling within assigned market.
• Overnight travel will be required.

Qualifications

• Bachelor’s degree in Business or Marketing and/or 5+ years credit or sales-related industry experience required.
• Prior big-box retail management experience preferred.
• Must have high energy and be self-motivated.
• Able to work independently with minimal supervision.
• Capacity to multi-task and respond to a variety of situations.
• Strong communication and organizational ability
• Excellent large group presentation skills.
• Demonstrated aptitude for creative problem solving.
• Strong financial analysis/analytical skills.
• Relationship building skills and flexible style.

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

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Primary Location:

Telecommuter California United States

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Primary Location Full Time Salary Range:

$135,200.00 - $202,800.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Feb 25, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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