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How you can make a difference
The Integration Management Office (IMO) Sr Program Manager position exercises significant independent judgment and discretion to coordinate, plan, document and manage highly complex, mission critical programs and projects. Programs and projects will have an enterprise or technology focus which requires a strong influencer with the ability to facilitate, collaborate and build consensus among a broad range of stakeholders. This person will serve as the first line of knowledge and escalation for assigned program’s health while continuously seeking ways to improve the effectiveness, efficiency, and output of the overall program. This position acts as a liaison ensuring consistent communication of the program and project statuses are conveyed across the organization. This position reports to the VP of the IMO. This position works collaboratively with senior executives and key business stakeholders.
What you’ll be doing
- Develops program/project charter that includes specifications and objectives from initiation to delivery for complex projects within the program. This entails interfacing with organizational leaders to define scope to meet objectives, develop project roadmaps, and develop capacity and resource requirements.
- Actively monitors program/project progress throughout the life cycle of associated projects in addition to providing guidance on preparing, maintaining, and updating project plans, agendas, and systems set-up for program related projects.
- Prepares and delivers regular executive level updates. Requires being well-versed in all aspects of the program/project and delivers updates with confidence.
- Is well versed on the business needs, considering the processes and services available and can position this information in a meaningful way.
- Identifies appropriate resources needed ensuring availability necessary for program deliverables. Manages resource needs and tasks within respective departments, other internal departments, and outside service providers. This may include collaboration with functional department managers to assemble project teams.
- Documents program/project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting targets and initiatives.
- Serves as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program’s status and respond to questions or inquiries regarding the program. Maintains open communications and relationships with the program team, coordinating and conducting meetings as appropriate. Conducts risk assessment of strategic, technical, financial, or business factors affecting the program.
- Incorporates post-project reviews with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology.
- Works with resource leaders to allocate and monitor project resourcing capacity, as needed.
- Mentors and assists department team members in project execution including project initiation, audit requirements, sharing of best practices, attending project meetings for post meeting feedback and coaching.
- Leads the implementation of continuous improvement, including defining and implementing best practices and tools that support the program lifecycle in concert with portfolio leadership.
- Proficiently drives partner and vendor relations as it relates to projects and potential RFP processes.
- Promote continuous improvement and best practices and represents the IMO on assigned strategic initiatives including enhancing the Program’s IMO functional capabilities.
- Provide regular inputs and supports the Program director with reporting and project budgets and developing technology project roadmaps.
- Play a lead role in the project intake and annual planning/budgeting process.
What you will need to be successful
- Bachelor's degree in Business, Healthcare or Technology-related major.
- 7+ years’ experience as a Program/Project Manager, leading large complex initiatives spanning 12 or more months.
- PMP Certification preferred.
- Agile certification(s) a plus.
- Knowledge of and familiarity with the benefits industry is preferred.
- Self-starter with the ability to drive and influence others to achieve goals and perform with high quality.
- Solid interpersonal skills that inspire others to work toward and achieve the project goals.
- Takes accountability for cross-functional or organizational performance.
- Proactively identifies and addresses conflict affecting cross-functional teams.
- Seeks to understand the root cause(s) of conflict and various points of view.
- Aware of other’s styles and adjust accordingly.
- Demonstrates ability to recognize potential interdepartmental impact of decisions/choices and plans accordingly prior to implementation.
- Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Hands-on knowledge of project management tools is also required.
This is a remote position.
Salary Range
$108500.00 To $173500.00 / year
About the company
HealthEquity empowers Americans to connect health and wealth by providing health savings accounts (HSAs) and offering a true total solution for benefits.