VP, Product Specialists — Enterprise AI Growth Leader

Luminance; New York (NY); Hybrid; USD 207,000 - 253,000; Full time

Benefits offered by this job

20 days paid time off

401k with 4% matching

Health Insurance

Paid sabbatical

Learning and development budget

Maternity/Paternity benefits

New York office location

Job summary

Luminance, a leading AI platform for contract intelligence, is hiring a VP of Product Specialists to lead and scale the Product Specialist organization in New York. You will shape strategy, build leadership, and drive engagement across discovery, POVs and the sales cycle to accelerate enterprise adoption.

You will partner with Sales and Product leadership, set KPIs, and recruit top talent to support Luminance’s rapid growth while representing the company at industry events and with key customers.

Qualifications

• 10+ years in enterprise software/SaaS/AI or comparable high-growth tech environment with leadership experience.
• Proven track record building, leading and scaling a customer-facing or pre-sales organization.
• Experience developing future leaders and managing managers as well as individual contributors.

Responsibilities

• Lead the Product Specialist organization, setting strategy, priorities and performance standards.
• Develop Directors, Team Leads and Specialists to scale the function.
• Own the quality and effectiveness of engagement across discovery, POVs and the sales cycle.
• Align resources with commercial priorities and opportunities; partner with Sales to improve POVs.
• Represent the function to senior customers and industry events; contribute to broader company strategy.

Skills

Leadership experience

Executive communications

Strategic mindset

Data-driven decision making

Cross-functional collaboration

Travel readiness

Job description

This is an exciting opportunity to join Luminance, a leading AI platform for contract intelligence. Luminance helpsorganisationsunderstand and get more value from their contracts across the entire lifecycle, from drafting and negotiation through to post-signature management. By bringing together AI, automation and contract data, Luminance enables legal, procurement, finance,HRand business teams to work more efficiently,identifyrisk and make better decisions.

As Luminance continues to expand rapidly across the US and globally, we are looking for a VP of Product Specialists to lead and scale the Product Specialistorganisation.

Product Specialists are central to Luminance’s go-to-market strategy, sitting at the intersection of our technology,customersand commercial teams. They work with some of the world’s largestorganisationsto understand complex business challenges,demonstratethe value of Luminance and lead Proof of Value (POV) trials using customers’ own documents and real-world use cases.

As VP of Product Specialists, you will have overall responsibility for the performance,developmentand growth of the function. You will build the leadership structure,processesand capabilities needed to support Luminance’s continued expansion, whilemaintaininga high standard of productexpertiseand customer engagement.

Responsibilities

• Lead the Product Specialistorganisation, setting its strategy,prioritiesand performance standards.
• Lead and develop Product Specialist Directors, Team Leads and Product Specialists as theorganisationscales.
• Own the quality and effectiveness of Product Specialist engagement across discovery, demonstrations, POVs and the wider sales cycle.
• Ensure Product Specialist resources are aligned with commercial priorities and the most important opportunities.
• Partner closely with Sales leadership to improve POV effectiveness and support complex enterprise sales cycles.
• Act as an executive Product Specialist on strategic opportunities, engaging directly with senior customer stakeholders.
• Establish clear and scalable approaches to POV delivery, customerengagementand success measurement.
• Builda strong trainingand developmentprogrammetomaintaina high levelof product and market knowledge across the team.
• Define and monitor KPIs for the function, using data to improve performance, capacityplanningand commercial impact.
• Ensure customer and market insight is shared effectively with Product and R&D.
• Partner with Product leadership toidentifyemerging customer needs, use cases and market opportunities.
• Lead workforce planning and recruitment for the function as Luminance grows.
• Develop future leaders within the team andestablishclear progression and succession planning.
• Work closely with Customer Success,Supportand other customer-facing teams to ensure continuity from evaluation through implementation and adoption.
• Represent Luminance with senior customers, prospectsand atindustry events.
• Contribute to broader company strategy as a senior leader within the go-to-marketorganisation.

• 10+ years’ experience in enterprise software, SaaS, AI, legal technology, professionalservicesor a comparable high-growth technology environment, including significant leadership experience.
• Proven experience building,leadingand scaling a high-performing customer-facing, solutions, pre-salesor Product Specialistorganisation.
• Experience leading managers as well as individual contributors, with a strongtrack recordof developing future leaders.
• Strong commercial judgement and experience partnering with senior Sales leadership on complex enterprise opportunities.
• Exceptional executive communication and presentation skills, with the ability to engage credibly with senior stakeholders.
• Strong understanding of how sophisticated technology can be translated into clear customer value and compelling business use cases.
• Strategic and analytical mindset, with experience defining KPIs, improving processes and using data to drive performance.
• Ability tooperateeffectively across commercial and technical teams and influence senior stakeholders across anorganisation.
• Experience working in a rapidly scaling, international environment.
• Experience in contract technology, enterprise AI or working with legal, procurement and contracting functions isadvantageous.
• Willingness to travel internationally and domestically asrequired.

Compensation/OTE - $230k.

• New York office location and opportunity for international business travel.
• 20 days of paid time off per annum.
• 401k with 4% matching contribution: Invest in your future from the start.
• Health Insurance Benefit Scheme:
• Choice of PPO or HDHP plan available. 100% of individual premiums covered by Luminance for both plans, and 75% coverage of premiums for dependents.
• Enhanced maternity and paternity policies: To support working parents.
• Learning and development budget per employee to empower our team members to elevate their potential.
• Paid sabbatical opportunities.
• Enhanced maternity and paternity policies – to support working parents.
• Annual learning and development budget of $2750 per employee to empower our team members to elevate their potential.