VP, Product Portfolio Operations & Strategy

Testing Site - JPMC; Wilmington (DE); In loco; USD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Chase is seeking a Product Portfolio Operations Manager, Vice President, to lead cross-functional portfolio operations for Consumer Bank in Wilmington. You will drive automation, data quality, and planning rhythms, serving as the primary contact for Atlassian Align and delivering portfolio reporting and controls at scale.

The role requires proactive communication across product, technology, design, and data stakeholders, with a focus on prioritization, timelines, and process improvements.

Competenze

• 5+ years of experience or equivalent in program management or performance optimization.
• Proven ability to manage and implement operational effectiveness initiatives.
• Proven ability to operate within the product development life cycle and agile methodologies.
• Extensive experience with Atlassian Align administration and portfolio planning at scale.
• Excellent relationship-building skills with the ability to establish trust and lead by influence.
• Proven experience delivering timely, high-quality executive communications, presentations, and reporting; strong attention to detail and design excellence.
• Self-motivated, tenacious, and able to work with a high degree of independence.

Mansioni

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Monitor Product Controls KPIs end-to-end: analyze reports, validate data quality, and engage product teams when thresholds are missed to drive remediation.
• Manage portfolio hygiene and follow-through: track metrics and actions, update systems of record, and coordinate with Controls partners to keep status current.
• Orchestrate control readiness: stay on top of timelines/changes, communicate upcoming controls, and ensure teams are prepared ahead of key dates.
• Run stakeholder communications: establish a structured framework for priorities, status, risks, and changes; proactively re-prioritize and tailor plans as work varies
• Own knowledge and enablement: maintain a user-friendly Confluence hub with standards, FAQs, timelines, and training; iterate docs/templates and workflows based on feedback.
• Serve as primary owner for Consumer Bank Align: manage access, enhancements, triage and resolve issues, and ensure portfolio structures and themes are accurately reflected.
• Drive tool adoption and continuous improvement: oversee engagement and health of product tools, promote best practices and automation, and partner across Product, Tech, Design, and Data to manage dependencies, risks, and metrics at scale.

Conoscenze

Program management

Agile methodologies

Executive communications

Relationship building

Independent working

Strumenti

Atlassian Align

Confluence

Jira

Tableau

Alteryx

Descrizione del lavoro

Chase is seeking a Product Portfolio Operations Manager, Vice President, to lead cross-functional portfolio operations for Consumer Bank in Wilmington. You will drive automation, data quality, and planning rhythms, serving as the primary contact for Atlassian Align and delivering portfolio reporting and controls at scale.

The role requires proactive communication across product, technology, design, and data stakeholders, with a focus on prioritization, timelines, and process improvements.