Analytics Product Portfolio Operations Lead

Testing Site - JPMC; Columbus (OH); On-site; USD 140,000 - 190,000; Full time

Job summary

Chase is seeking a Data & Analytics Product Portfolio Operations Manager to join our Columbus team. You will lead cross-product coordination and drive operational excellence across the product space, ensuring alignment with business objectives and data-driven decision making.

You will engage with senior leaders to deliver strategic initiatives, build robust reporting structures, and influence major change programs while maintaining focus on delivering value to customers and stakeholders.

Qualifications

• 5+ years of experience in program management or performance optimization.
• Experience in operational effectiveness initiatives.
• Experience in product development lifecycle and agile methodologies.
• Ability to think strategically and solve problems with ambiguity.
• Strong organizational and project management skills with multi-tasking.
• Strong analytical skills with data interpretation to provide insights.
• Excellent interpersonal skills to partner with management across locations and functions.
• Advanced MS Excel and PowerPoint skills.

Responsibilities

• Coordinate delivery across products and manage portfolio reporting.
• Support training, maturation, needs assessments, and continuous improvement.
• Align cross-product priorities and resource trade-offs.
• Develop product-level collection strategies: controls, financials, and resourcing.
• Build trusted relationships with senior leaders to drive delivery and buy-in.
• Manage KPI reporting and communications for portfolio performance.
• Advise executives on key business decisions and change initiatives.
• Prepare CEO-level communications.

Skills

Program management

Performance optimization

Agile methodologies

Strategic thinking

Data analysis

Stakeholder management

Excel

PowerPoint

Tools

Jira

Jira Align

Confluence

Alteryx

Python

SQL

Tableau

Job description

Chase is seeking a Data & Analytics Product Portfolio Operations Manager to join our Columbus team. You will lead cross-product coordination and drive operational excellence across the product space, ensuring alignment with business objectives and data-driven decision making.

You will engage with senior leaders to deliver strategic initiatives, build robust reporting structures, and influence major change programs while maintaining focus on delivering value to customers and stakeholders.