VP, PBM Client Implementation & Delivery Quality (Remote)

Navitus Health Solutions; United States; On-site; USD 186,000 - 233,000; Full time

Job summary

Navitus Health Solutions seeks a VP-level professional for PBM Client Implementation & Delivery Quality. This role leads growth initiatives, ensuring high‑quality client implementations, delivery consistency, and regulatory compliance across the client lifecycle.

The position collaborates with Growth, Sales, Implementation, Product, and Customer Success to align delivery with contractual commitments and Navitus quality standards. Remote work is available; US-based applicants encouraged to apply.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.
• 10+ years of experience driving strategic initiatives.
• 10+ years’ experience leading multi-disciplinary teams.
• Experience in healthcare or pharmacy sector preferred.
• Knowledge of financial models for pharmacy benefits is required.
• Ability to develop and maintain strategic business relationships.

Responsibilities

• Support executive leadership in executing growth strategies focused on client implementation quality.
• Oversee quality assurance across client implementations and adherence to standards.
• Drive accountability for implementation accuracy, timeliness, and post-implementation reviews.
• Lead continuous improvement to enhance delivery quality and client experience.
• Provide oversight for the Implementation, Technical Oversight, and Business Development Systems teams.
• Establish and monitor quality metrics and readiness for audits.

Education

Bachelor’s degree in Business Administration, Healthcare Management, or related field

Master’s in Business Administration preferred

Job description

Navitus Health Solutions seeks a VP-level professional for PBM Client Implementation & Delivery Quality. This role leads growth initiatives, ensuring high‑quality client implementations, delivery consistency, and regulatory compliance across the client lifecycle.

The position collaborates with Growth, Sales, Implementation, Product, and Customer Success to align delivery with contractual commitments and Navitus quality standards. Remote work is available; US-based applicants encouraged to apply.