Remote Pharmacy Network Strategy Consultant

Navitus Health Solutions, LLC; United States; Remote; USD 72,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Holidays

401K match

Adoption assistance

Flexible spending account

Education assistance

Referral bonus

Job summary

Navitus is seeking a Consultant, Pharmacy Network to strengthen client support for PBM services and drive client satisfaction. The role leads strategy and service performance for designated PBM clients, partnering across functions to deliver on long-term plans.

The Consultant will help with provider services, client retention, and cross-functional collaboration, addressing contractual inquiries and network discounts to ensure effective partnerships.

Qualifications

• Bachelor's degree in healthcare administration, business management, pharmacy, or related field is required.
• Pharmacy technician certification is preferred.
• 5+ years of PBM implementation, client management, or project management experience.
• Strong understanding of PBM processes, pharmacy benefits, and healthcare regulations.
• 3 years of experience in business, finance, or economics preferred.
• Ability to comply with program objectives and work with others.

Responsibilities

• Manage strategic client relationships and act as primary contact for client inquiries and issues related to pharmacy network management.
• Oversee and improve client support processes to ensure timely, accurate responses.
• Track performance metrics and analyze data to identify improvements.
• Lead client inquiries and serve as SME for deliverables and open items.
• Monitor standards to drive performance and exceed client service expectations.
• Interpret data from Navitus and external data sources to support reporting needs.
• Manage projects to improve processes and deliver higher quality and efficiency.
• Support new client implementations and participate in client-facing meetings.

Skills

PBM knowledge

Client management

Project management

Regulatory compliance

Team collaboration

Education

Bachelor's degree in healthcare administration, business management, pharmacy, or related field

Pharmacy technician certification

Job description

Navitus is seeking a Consultant, Pharmacy Network to strengthen client support for PBM services and drive client satisfaction. The role leads strategy and service performance for designated PBM clients, partnering across functions to deliver on long-term plans.

The Consultant will help with provider services, client retention, and cross-functional collaboration, addressing contractual inquiries and network discounts to ensure effective partnerships.