VP Payments Product Manager: Validation Services Leader

Aumni; Jersey City (NJ); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorganChase in New Jersey is seeking a Product Manager for Payments Trust & Safety to lead end-to-end product life cycle, voice of the customer, and profitable, scalable offerings. You will guide launches, gather feedback, and ensure top-tier client experiences across cross-functional teams.

The role emphasizes risk-aware product development, strong payment domain knowledge, and building ROI-driven business cases to shape the roadmap and improve client value.

Qualifications

• 5+ years of experience or equivalent in product management, business strategy, or consulting.
• Deep knowledge of product development lifecycle, design, and data analytics.
• Ability to build business cases and ROI models showing client value.
• Uses qualitative and quantitative inputs to guide strategic recommendations.
• Experience leading change management and operating with risk/compliance in mind.
• Knowledge of traditional and emerging payments (ACH, Wire, Disbursements, RTP, Cards).
• Proven program leadership with multiple cross-functional teams.
• Strong MS Excel and PowerPoint skills.

Responsibilities

• Develops product strategy and vision delivering customer value.
• Performs discovery and market research to feed roadmap.
• Creates business cases for initiatives to quantify value.
• Tracks success metrics: cost, features, risk, reliability.
• Gathers client pain points and market trends through research and data.
• Leads change management with partners ensuring risk/compliance adherence.
• Manages timelines, blockers, and resourcing with stakeholders.

Skills

Experience in product management

Product lifecycle

ROI models

Qualitative & quantitative analysis

Change readiness

Payment systems knowledge

Cross-functional leadership

MS Excel & PowerPoint

Job description

JPMorganChase in New Jersey is seeking a Product Manager for Payments Trust & Safety to lead end-to-end product life cycle, voice of the customer, and profitable, scalable offerings. You will guide launches, gather feedback, and ensure top-tier client experiences across cross-functional teams.

The role emphasizes risk-aware product development, strong payment domain knowledge, and building ROI-driven business cases to shape the roadmap and improve client value.