Senior Product Associate, Validation & Trust (Payments)

Testing Site - JPMC; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase in Jersey City, NJ seeks a Senior Product Associate in Validation Services within Trust & Safety for JPM Payments. The role collaborates across cross-functional teams to drive product development, leverage user research, and deliver innovative products while ensuring compliance and risk controls.

The candidate will own and optimize product pipelines, engage stakeholders, and support commercialization of new offerings with a strong focus on customer outcomes and efficiency.

Qualifications

• Bachelor's or Master's degree required.
• 3+ years of experience in product management or related field.
• Experience developing products with technology teams.
• Proven client-facing and partnership management experience.
• Strong PnL focus and ownership mindset; regulatory awareness.

Responsibilities

• Collaborates with the Product Manager to identify new product opportunities through user research, discovery, and market analysis.
• Partners with cross-functional teams (sales, technology, commercialization) and manages internal and external stakeholders to align on business and client priorities.
• Proactively manages the product pipeline, anticipating ecosystem needs and market trends to deliver best-in-class offerings.
• Plans for upstream and downstream impacts of new product features to ensure a seamless overall product experience.
• Executes distribution and channel strategies to scale the business in the US and priority global markets.
• Develops and streamlines client onboarding processes, ensuring efficient time-to-market and adherence to risk and control standards.
• Manages pilot programs and drives successful commercialization of new products.
• Develops high-quality collateral, tracks product performance and business KPIs, and writes requirements, epics, and user stories to support product development.

Skills

Product management

Client facing

Cross-functional collaboration

Data analytics

Education

Bachelor's or Master's degree

Tools

APIs

API-driven lifecycle

Job description

JPMorgan Chase in Jersey City, NJ seeks a Senior Product Associate in Validation Services within Trust & Safety for JPM Payments. The role collaborates across cross-functional teams to drive product development, leverage user research, and deliver innovative products while ensuring compliance and risk controls.

The candidate will own and optimize product pipelines, engage stakeholders, and support commercialization of new offerings with a strong focus on customer outcomes and efficiency.