VP, Partner Tech Experience & Integrations

Next Frontier Capital; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is seeking a Vice President- Partner technical Experience Lead to manage partner-facing technical implementation and post-launch support for secure, scalable integrations. You will translate requirements, collaborate with product/engineering, and drive governance-aligned delivery to minimize onboarding friction.

You will lead technical discussions with external stakeholders, create runbooks, and ensure security and compliance through all phases of implementation and operation.

Qualifications

• 5+ years as a technical liaison for external partners in integration, onboarding, or implementation.
• 5+ years supporting API- and platform-based integrations through design, build, testing, and release.
• 5+ years translating business requirements into technical requirements and delivery plans.
• 5+ years leading technical discussions with external stakeholders and internal cross-functional teams.
• 5+ years documenting technical requirements and implementation artifacts (e.g., specs, runbooks, support workflows).
• Knowledge of change management concepts for technology implementations and production support.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Ability to identify and elevate delivery risks, dependencies, and operational issues promptly.

Responsibilities

• Serve as the primary technical point of contact for external partners across strategy alignment, onboarding, integration delivery, and ongoing support.
• Translate partner business needs into clear technical requirements, implementation approaches, and decision points.
• Partner with product and engineering teams to align on capabilities, solution design, and delivery milestones.
• Design and support integrations using existing and new capabilities, including APIs and platform services.
• Lead partner 'tech-to-tech' working sessions to review roadmaps, implementation status, and technical issues.
• Document integration requirements, technical specifications, best practices, and operational runbooks for ongoing support.
• Identify opportunities to improve technical processes through automation, standardization, and integration patterns.
• Provide clear, audience-appropriate communication of technical concepts, risks, and trade-offs to partner stakeholders.
• Advocate for partner needs internally by sharing structured feedback, patterns, and recurring pain points.
• Support technical change management by assessing impacts, coordinating communications, and reducing implementation risk.
• Help ensure solutions meet security, performance, and compliance requirements throughout implementation and post-launch operations.

Skills

Technical liaison

API integrations

Cross-functional leadership

Requirements translation

Change management

Stakeholder communication

Risk & issue management

Security & compliance awareness

Job description

Chase is seeking a Vice President- Partner technical Experience Lead to manage partner-facing technical implementation and post-launch support for secure, scalable integrations. You will translate requirements, collaborate with product/engineering, and drive governance-aligned delivery to minimize onboarding friction.

You will lead technical discussions with external stakeholders, create runbooks, and ensure security and compliance through all phases of implementation and operation.