VP, Partner Tech Experience & Integrations Lead

J.P. Morgan; New York (NY); On-site; USD 180,000 - 290,000; Full time

Job summary

Chase in New York seeks an executive leader to head partner technical experience within the Co-brand and Partner Product team. You will drive partner-facing technical implementations from strategy through launch and ongoing support, coordinating with product, engineering, and external stakeholders to deliver reliable, secure, and scalable integrations.

The role emphasizes governance, risk, and compliance alignment, change management, and continuous improvements in the partner technical

Qualifications

• 5years+ experience serving as a technical liaison for external partners in an integration, onboarding, or implementation role.
• 5 years+ experience supporting API- and platform-based integrations across design, build, testing, and release.
• 5years+ experience translating business requirements into technical requirements and delivery plans.
• 5years+ experience leading technical discussions with external stakeholders and internal cross-functional teams.
• 5years+ experience documenting technical requirements and implementation artifacts (e.g., specifications, runbooks, support workflows).

Responsibilities

• Serve as the primary technical point of contact for external partners across strategy alignment, onboarding, integration delivery, and ongoing support.
• Translate partner business needs into clear technical requirements, implementation approaches, and decision points.
• Partner with product and engineering teams to align on capabilities, solution design, and delivery milestones.
• Design and support integrations using existing and new capabilities, including APIs and platform services.
• Lead partner 'tech-to-tech' working sessions to review roadmaps, implementation status, and technical issues.
• Document integration requirements, technical specifications, best practices, and operational runbooks for ongoing support.
• Identify opportunities to improve technical processes through automation, standardization, and integration patterns.
• Provide clear, audience-appropriate communication of technical concepts, risks, and trade-offs to partner stakeholders.
• Advocate for partner needs internally by sharing structured feedback, patterns, and recurring pain points.
• Support technical change management by assessing impacts, coordinating communications, and reducing implementation risk.

Skills

Technical liaison

API integrations

Stakeholder communication

Cross-functional leadership

Risk & compliance awareness

Job description

Chase in New York seeks an executive leader to head partner technical experience within the Co-brand and Partner Product team. You will drive partner-facing technical implementations from strategy through launch and ongoing support, coordinating with product, engineering, and external stakeholders to deliver reliable, secure, and scalable integrations.

The role emphasizes governance, risk, and compliance alignment, change management, and continuous improvements in the partner technical