VP, Partner Strategy & Growth

Nexthink; Boston (MA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive health benefits

401(k) with company matching

Job summary

Nexthink, the leader in Digital Employee Experience, seeks a VP of Partner Program Strategy & Operations to shape Nexthink's global channel program. You will report to the SVP of Global Channel and guide strategy, enablement, and governance of partner ecosystems including GSIs, SIs, and resellers.

In this role you will design program tiers, KPIs, and incentives; lead cross-functional collaboration with Sales, Marketing, Finance, Product, and Services; manage budgets and a growing partner network

Qualifications

• 10+ years in channel management, partner programs or strategic alliances.
• Proven track record building and scaling GSI/SI partner programs at enterprise software companies.
• Experience leading transformational partner program initiatives.
• Strong vendor management and relationship-building skills.
• Excellent negotiation, conflict resolution, and influence capabilities.
• Deep understanding of partner business models and GTM strategies.
• Executive presence and ability to communicate across organizational levels.
• Strong analytical and business acumen.

Responsibilities

• Design segmentation, tiers, incentives, benefits, and differentiated programs for GSIs, SIs, resellers, and other partner types.
• Own strategic vision and roadmap for the partner community.
• Establish program KPIs, performance metrics, and accountability frameworks.
• Develop program economics and ensure alignment with Nexthink's GTM objectives.
• Evolve program offerings based on partner feedback, competitive dynamics, and business needs.
• Design and oversee enablement programs (training, certification, solution architecture).
• Ensure partners have tools, resources, and support to win in their markets.
• Manage partner feedback loops and drive continuous program improvement.
• Lead partner community events, conferences, and executive forums.
• Drive adoption of new benefits and incentive structures post-restructuring.
• Establish processes, systems, rules of engagement, deal registration, and conflict-resolution mechanisms.
• Own partner-sourced bookings targets and revenue accountability.
• Monitor pipeline, forecast, and performance metrics.
• Develop incentive structures that drive desired behaviours.
• Partner with revops and build dashboards around partner-sourced and partner-influenced pipeline, productivity, activation, certifications, and partner health.
• Diagnose what is working and what isn't. Report program health and investment allocation to SVP of Channel and leadership.

Skills

Channel management

Partner programs

Strategic alliances

Transformational programs

Vendor management

Negotiation & influence

Executive presence

Analytical thinking

Job description

Nexthink, the leader in Digital Employee Experience, seeks a VP of Partner Program Strategy & Operations to shape Nexthink's global channel program. You will report to the SVP of Global Channel and guide strategy, enablement, and governance of partner ecosystems including GSIs, SIs, and resellers.

In this role you will design program tiers, KPIs, and incentives; lead cross-functional collaboration with Sales, Marketing, Finance, Product, and Services; manage budgets and a growing partner network